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Stephanie Henderly, Ruoff Mortgage - Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS# 141868 in Maumee, OH

Stephanie Henderly, Ruoff Mortgage

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Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...

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Bowling Green State University
Bowling Green State University
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home i... Show More
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Bowling Green State University
Bowling Green State University
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
    C
    Chase B
    Maumee, OH
    Posted on June 4th, 2024 03:34 PM
    Stephanie, you were absolutely incredible! Buying a house with a friend can feel like a recipe for disaster, but you made the entire process so smooth for Austin and me, it almost felt too easy. We closed in just two weeks, and honestly, I...
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    Reply from Stephanie Henderly, Ruoff Mortgage
    June 13th, 2024 10:35 PM
    Chase, receiving such a glowing review truly warms my heart. I'm thrilled to know that I was able to make your home buying experience smooth and stress-free. Being a part of thismajor step in your life and guiding you and Austin through the...
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  • Encompass
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    Viktor H
    Toledo, OH
    Posted on April 16th, 2024 06:26 PM
    I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile with all her hard work. I am truly grateful...
    read more
    Reply from Stephanie Henderly | NMLS# 1367068 ...
    April 16th, 2024 07:53 PM
    Thank you so much for the excellent review, Viktor! I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. It was an absolute pleasure assisting you throughout this process and I'm so glad I could contribute to making...
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  • Encompass
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    Lilly M
    Oregon, OH
    Posted on March 19th, 2024 03:19 PM
    Stephanie was super nice. Always had a smile on her face. Very professional. Over all an amazing experience. Thank you
    Reply from Stephanie Henderly | NMLS# 1367068 ...
    April 11th, 2024 09:07 PM
    I am truly grateful for your kind words, Lilly. I'm thrilled to hear that you had an amazing experience and found my services professional. It was a pleasure assisting you with your mortgage needs. Your satisfaction is my top priority, and...
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    Amy C
    Toledo, OH
    Posted on May 26th, 2026 04:20 PM
    Stephanie is always up to date and was so helpful! 10/10
    Reply from Stephanie Henderly, Ruoff Mortgage
    June 1st, 2026 07:53 PM
    Amy, I'm grateful for your positive feedback and the perfect rating. It's great to know you found my assistance helpful. If you have any more questions or need further support, I'm here to help! I am happy to be a part of your journey. Congratulations...
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    Jena D
    Posted on May 21st, 2026 09:59 PM
    Stephanie was extremely helpful in the process of seeking and obtaining financing for our new home. I was also at times in contact with other members of the Ruoff staff and everyone was extremely courteous and helpful. I would highly recommend...
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    Reply from Owner
    June 1st, 2026 08:01 PM
    Jena, I'm grateful for your kind words and recommendation. It's good to hear that you found both my assistance and the Ruoff team's support helpful during your home financing process. If you ever need further assistance, please don't hesitate...
    read more
  • Encompass
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    Jena D
    Van Buren Township, MI
    Posted on May 21st, 2026 09:58 PM
    Stephanie was extremely helpful in the process of seeking and obtaining financing for our new home. I was also at times in contact with other members of the Ruoff staff and everyone was extremely curtious and helpful. I would highly recommend...
    read more
    Reply from Stephanie Henderly, Ruoff Mortgage
    June 1st, 2026 08:01 PM
    Jena, I'm grateful for your kind words about my assistance in your home financing journey. It's wonderful to hear that you also found the Ruoff team courteous and helpful. Your recommendation means a lot to me, and if you need any further assistance,...
    read more
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    Andrew B
    Posted on May 17th, 2026 07:40 PM
    Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Andrew B
    Reply from Owner
    June 1st, 2026 08:06 PM
    Andrew, thank you for the perfect rating! I'm pleased to know that your experience with me and Ruoff Mortgage was a positive one. Your support is truly valued. If you need anything in the future, please don't hesitate to contact me. Congratulations...
    read more
  • Encompass
    A
    Andrew R B
    Van Buren Township, MI
    Posted on May 17th, 2026 07:40 PM
    I've used Ruoff for a remortgage on my house, so asking Stephanie Henderly to do our mortgage for a new house was no question! Ruoff is organized, freindly and efficient. I recommend them and Stephanie to anyone I hear talking about mortgages....
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    Reply from Stephanie Henderly, Ruoff Mortgage
    June 1st, 2026 08:12 PM
    Andrew, I appreciate your trust in me for your mortgage needs once again. It's great to know that you find Ruoff organized, friendly, and efficient. Thank you for recommending myself and Ruoff to others. If you need any assistance in the future,...
    read more
  • Encompass
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    Tiffany W
    Toledo, OH
    Posted on March 9th, 2026 02:15 AM
    Stephanie was always available when I needed her. No matter the time of day, she was available. She explained everything to the fullest during the whole process. If there was a question she didn't have the answer to, she did everything she...
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    Reply from Stephanie Henderly, Ruoff Mortgage
    March 9th, 2026 05:31 PM
    Tiffany, thank you for sharing your experience. Being available and ensuring that all your questions are addressed is something I strive for, so it's rewarding to know you felt supported throughout the process. It's always my aim to provide...
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    Molly N
    Posted on January 20th, 2026 05:57 PM
    I highly recommend Ruoff Mortgage and Stephanie as a mortgage lender. Stephanie was knowledgeable and explained every step of the process. She was EXACTLY who we wanted as first time homebuyers. She is customer service driven and it was evident...
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    Reply from Owner
    January 22nd, 2026 03:42 AM
    Molly, thank you. I am grateful for your kind recommendation. I’m pleased to hear that my explanations and customer service made a positive impact on your experience as first-time homebuyers. It was a pleasure guiding you through the mortgage...
    read more
  • 10 of 44
    About
    Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Specialities
    FHA
    Conventional
    VA
    USDA
    Construction
    Down Payment Assistance
    OHFA
    MSHDA
    View All
    What is the Search Rank Score®?
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    Education
    • Bowling Green State University
      Bachelor of Arts (BA)
      Bowling Green State University logo
    Positions
    • Ruoff Mortgage - Loan Officer
      Nov 7th, 2017 - Current
    Memberships
    • Rossford Business Association
    • Greater BG Area Real Estate Association
    • S.O.A.R. Board Member
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1367068
    • OH - MLO.048724.001
    • Michigan
    Gallery
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
    Stephanie Henderly, Ruoff Mortgage - Gallery Photo
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    +3
    Awards
    Backbone Award - S...
    Achievements
    • Bachelor of Arts from BGSU
    Hobbies
    • Volunteer at local radio station
    • Volunteer with S.O.A.R. Haunted Trail
    • Church choir
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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