

Stephanie Henderly, Ruoff Mortgage
Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...


Bowling Green State University
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home i... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Stephanie, you were absolutely incredible! Buying a house with a friend can feel like a recipe for disaster, but you made the entire process so smooth for Austin and me, it almost felt too easy. We closed in just two weeks, and honestly, I...
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Reply from Stephanie Henderly, Ruoff Mortgage
June 13th, 2024 10:35 PM
Chase, receiving such a glowing review truly warms my heart. I'm thrilled to know that I was able to make your home buying experience smooth and stress-free. Being a part of thismajor step in your life and guiding you and Austin through the...
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I continue to be extremely impressed with the knowledgeable, helpful and dedicated service throught the mortgage lending process at Ruoff. My loan officer, Stephanie Henderly, went the extra mile with all her hard work. I am truly grateful...
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Reply from Stephanie Henderly | NMLS# 1367068 ...
April 16th, 2024 07:53 PM
Thank you so much for the excellent review, Viktor! I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. It was an absolute pleasure assisting you throughout this process and I'm so glad I could contribute to making...
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Stephanie was super nice. Always had a smile on her face. Very professional. Over all an amazing experience. Thank you
Reply from Stephanie Henderly | NMLS# 1367068 ...
April 11th, 2024 09:07 PM
I am truly grateful for your kind words, Lilly. I'm thrilled to hear that you had an amazing experience and found my services professional. It was a pleasure assisting you with your mortgage needs. Your satisfaction is my top priority, and...
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Stephanie is always up to date and was so helpful! 10/10
Reply from Stephanie Henderly, Ruoff Mortgage
June 1st, 2026 07:53 PM
Amy, I'm grateful for your positive feedback and the perfect rating. It's great to know you found my assistance helpful. If you have any more questions or need further support, I'm here to help! I am happy to be a part of your journey. Congratulations...
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Stephanie was extremely helpful in the process of seeking and obtaining financing for our new home. I was also at times in contact with other members of the Ruoff staff and everyone was extremely courteous and helpful. I would highly recommend...
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Reply from Owner
June 1st, 2026 08:01 PM
Jena, I'm grateful for your kind words and recommendation. It's good to hear that you found both my assistance and the Ruoff team's support helpful during your home financing process. If you ever need further assistance, please don't hesitate...
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Stephanie was extremely helpful in the process of seeking and obtaining financing for our new home. I was also at times in contact with other members of the Ruoff staff and everyone was extremely curtious and helpful. I would highly recommend...
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Reply from Stephanie Henderly, Ruoff Mortgage
June 1st, 2026 08:01 PM
Jena, I'm grateful for your kind words about my assistance in your home financing journey. It's wonderful to hear that you also found the Ruoff team courteous and helpful. Your recommendation means a lot to me, and if you need any further assistance,...
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Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from Andrew B
Reply from Owner
June 1st, 2026 08:06 PM
Andrew, thank you for the perfect rating! I'm pleased to know that your experience with me and Ruoff Mortgage was a positive one. Your support is truly valued. If you need anything in the future, please don't hesitate to contact me. Congratulations...
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I've used Ruoff for a remortgage on my house, so asking Stephanie Henderly to do our mortgage for a new house was no question! Ruoff is organized, freindly and efficient. I recommend them and Stephanie to anyone I hear talking about mortgages....
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Reply from Stephanie Henderly, Ruoff Mortgage
June 1st, 2026 08:12 PM
Andrew, I appreciate your trust in me for your mortgage needs once again. It's great to know that you find Ruoff organized, friendly, and efficient. Thank you for recommending myself and Ruoff to others. If you need any assistance in the future,...
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Stephanie was always available when I needed her. No matter the time of day, she was available. She explained everything to the fullest during the whole process. If there was a question she didn't have the answer to, she did everything she...
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Reply from Stephanie Henderly, Ruoff Mortgage
March 9th, 2026 05:31 PM
Tiffany, thank you for sharing your experience. Being available and ensuring that all your questions are addressed is something I strive for, so it's rewarding to know you felt supported throughout the process. It's always my aim to provide...
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I highly recommend Ruoff Mortgage and Stephanie as a mortgage lender. Stephanie was knowledgeable and explained every step of the process. She was EXACTLY who we wanted as first time homebuyers. She is customer service driven and it was evident...
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Reply from Owner
January 22nd, 2026 03:42 AM
Molly, thank you. I am grateful for your kind recommendation. I’m pleased to hear that my explanations and customer service made a positive impact on your experience as first-time homebuyers. It was a pleasure guiding you through the mortgage...
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About
Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
Specialities
FHA
Conventional
VA
USDA
Construction
Down Payment Assistance
OHFA
MSHDA
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Education
- Bowling Green State UniversityBachelor of Arts (BA)

Positions
- Ruoff Mortgage - Loan OfficerNov 7th, 2017 - Current
Memberships
- Rossford Business Association
- Greater BG Area Real Estate Association
- S.O.A.R. Board Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1367068
- OH - MLO.048724.001
- Michigan
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Awards
Backbone Award - S...
Achievements
- Bachelor of Arts from BGSU
Hobbies
- Volunteer at local radio station
- Volunteer with S.O.A.R. Haunted Trail
- Church choir
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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