Stephanie Henderly, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 480 W. Dussel Drive Suite 130, Maumee, Ohio, 43537
Telephone: +1-419-304-8806
Rating: 4.97

Loan Officer | NMLS# 1367068 | Ruoff Mortgage NMLS...

Ruoff Mortgage - Maumee

4.97

(44)

Bowling Green State University

Mortgage

Mortgage Loan Officer

Bowling Green State University

Contact Info

(419) 794-5083

Maumee, OH

https://www.ruoff.com/StephanieHenderly

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.97

(44)

Filter by Date

Range

Filter by Rating

5 Star

100%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.96

(28)

Google

5.0

(16)

Show All

Reset all filters

Stephanie was knowledgable and explained every step of the process. She was EXACTLY who we wanted as first time homebuyers. She is customer service driven and it was evident that she personally cared about us and getting us the information...

Reply from Stephanie Henderly, Ruoff Mortgage

January 22nd, 2026 03:52 AM

Thank you, Molly, for your kind review. I'm pleased to know that my guidance and explanations were helpful to you during your journey as first-time homebuyers. It's important to me that clients feel informed and supported throughout the process....

Stephanie Henderly, Ruoff Mortgage has received a review with 5 star rating from John N

Reply from Owner

January 22nd, 2026 03:57 AM

Hi John. Thank you for your support and positive rating! It puts a smile on my face to know that I am able to give you a positive experience as a first time homebuyer. Please do not hesitate to contact me if you have any further questions or...

Stephanie was excellent to do business with during the entire process from start to finish. She was very helpful with any questions I had. Stephanie was always timely and prompt when returning phone calls and emails. The experience as a whole...

Reply from Stephanie Henderly, Ruoff Mortgage

January 22nd, 2026 04:08 AM

Hi John, thank you for sharing your experience. I’m glad to hear that the process was smooth and that I could assist promptly with your questions. Timely communication is a priority for me, and I'm pleased it contributed to a positive experience...

Stephanie Henderly is the absolute best when it comes to all things mortgage related. Extremely personable, always in communication, very helpful and very willing to answer the multitude of questions I had as a First-time homebuyer. She truly...

Reply from Stephanie Henderly, Ruoff Mortgage

January 5th, 2026 01:13 AM

Evan, your thoughtful review is much appreciated. Ensuring that first-time homebuyers feel comfortable and informed is something I take seriously, so I'm pleased to hear that my communication and support met your needs. If you ever have more...

Stephanie Henderly is the absolute best when it comes to all things mortgage related. Extremely personable, always in communication, very helpful and very willing to answer the multiude of questions I had as a First time homebuyer. She truly...

Reply from Stephanie Henderly

January 5th, 2026 12:55 AM

Evan, I truly appreciate your kind words and recommendation. It's important to me that each client feels supported, especially when navigating the mortgage process for the first time. I'm glad that my communication and assistance were helpful...

Quick and clear communication. If I could have chosen from 1000 loan officers, I don't think I could have chosen a better one than Stephanie!

Reply from Stephanie Henderly

January 2nd, 2026 11:36 PM

Anthony, your review means a great deal to me. I'm glad to know that the communication was clear and quick for you. It's always my goal to ensure a smooth process. Should you have any questions in the future or need assistance, please feel...

Stephanie was very knowledgeable and kept informed every step of the way. She way easy to work with!

Reply from Stephanie Henderly, Ruoff Mortgage

November 19th, 2025 07:49 PM

It's nice to hear that you had a positive experience, Heather. Keeping you informed every step of the way is important to me, so I'm glad that came through. It was a pleasure working with you and guiding you & Paul through each step. If you...

Our loan officer was supper easy to work with and answered and questions we had. She aways had us up to date on all progress through the whole experience. 10 out of 10

Reply from Stephanie Henderly, Ruoff Mortgage

November 12th, 2025 06:37 PM

Matthew, thank you for your feedback. I'm pleased to hear that you found the process smooth and felt informed at every step. It was my goal to ensure everything was clear and straightforward for you. If any new questions come up or there's...

Stephanie went above and beyond to help our closing go smoothly. She kept us up-to-date on everything in the loan process!

Reply from Stephanie Henderly, Ruoff Mortgage

November 12th, 2025 07:32 PM

Allison, I really appreciate your feedback. I'm pleased to know that I could contribute to a smooth closing process by keeping you informed every step of the way. It was important to me that you felt supported throughout. If there's ever anything...

From start to finish Stephanie Henderly our Mortgage rep did a wonderful job!

Reply from Owner

October 20th, 2025 02:48 PM

Thank you for sharing your positive feedback, Dawn. I'm pleased to know that you had a smooth experience throughout the process. It was a pleasure assisting you & Larry with your mortgage needs. If there’s anything else I can help with in the...

11–20 of 44

About

Additional Licenses: NMLS# 1367068 | OH - MLO.048724.001. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I recognize that the purchase or refinance of a home is a major decision and should be treated as such. I work to make this process as easy as possible for each of my clients. My goal is always to be honest, trustworthy, and to communicate frequently, while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Fixed Rate Mortgages

Specialities

FHA