Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Nope not doin it
Reply from Shireen Shackelford
March 11th, 2026 01:12 PM
I respect that you've chosen not to provide feedback, Bill. If you have any specific thoughts or concerns you'd like to share in the future, I'm here to listen and assist.
Team was efficient, knowledgeable, and patient.
Reply from Shireen Shackelford
March 9th, 2026 01:52 PM
Thank you for your kind words, Elizabeth. It's wonderful to know that you found the team efficient, knowledgeable, and patient. If there's anything else I can assist you with, please feel free to get in touch.
Noah Rosen was great at communicating and was an all round great person to work with.
Reply from Shireen Shackelford
March 9th, 2026 06:25 PM
It's great to hear about your positive experience with Noah, Austin. I'm pleased that he was able to provide excellent communication and support. If there's anything else I can do for you, please contact me directly.
The experiene was very fast but smooth.
Reply from Shireen Shackelford
March 5th, 2026 07:20 PM
I'm glad to hear that the experience was both fast and smooth for you, April. If there's anything you need in the future, please don't hesitate to reach out to me.
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from April J
Noah was our point of contact and he was amazing from beginning to end. Responds within reasonable time frames, reliable and always knowledgeable or finding out answers for us. The rest of the team was also amazing! Everyone is friendly and...
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Reply from Shireen Shackelford
March 3rd, 2026 05:13 PM
I appreciate you taking the time to share your experience, Alexandria. It's fantastic to know that Noah, along with the rest of the team, could make the process smooth and supportive for you. If you have any questions moving forward, please...
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Your team is the best at communicating. My clients appreciate it
Reply from Shireen Shackelford
February 24th, 2026 09:20 PM
It was great working with you. Thanks again for putting your trust in us.
Shireen and her team were on top of every aspect of my transaction from start to finish. Amazing communication and follow up.
Reply from Shireen Shackelford
January 14th, 2026 02:19 PM
It's great to hear that you had such a positive experience with my team and me, Patrick. I'm glad you found the communication and follow-up to be beneficial throughout your transaction. If there's anything else you'd need in the future, I'm...
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Shireen and her team were on top of every aspect of my transaction from start to finish! Amazing communication and follow up.
Quick and easy. Everyone was great and attentive to the details.
Reply from Shireen Shackelford
January 5th, 2026 02:46 PM
Your comments are appreciated, Patrick. I'm pleased to learn that you found everything quick and easy and that the attention to detail was evident. If there's anything else you need in the future, please feel free to contact me.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095