Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
I was led to believe that the cost for the extensions would not be on the final paperwork that they only showed up on the disclosure as what could be charged. Then. At closing they were all there and I paid a lot more in closing than expected....
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Good communication, documents sent quickly.
Always felt they had my best interest in mind!
Reply from Shireen Shackelford
December 12th, 2025 03:11 PM
Thank you for sharing your thoughts, Eileen. I'm truly pleased to hear you felt your best interests were prioritized. It's important to me to ensure clients feel confident and supported throughout the process. If there's anything more I can...
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Shireen is by far the best LO ever! She never hesitated to drop what she was doing to make sure I was taken care of. Id recommend her to anybody !!
Reply from Shireen Shackelford
December 11th, 2025 08:55 PM
It's wonderful to hear such positive feedback from you, Shyan. Knowing that I could provide the support and attention you needed means a lot. Thank you for your kind recommendation and for choosing me to assist you at CrossCountry Mortgage,...
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Queen Shireen! She is the absolute best loan officer. I was beyond impressed with how well she was able to articulate the mortgage process to me, as well as help guide me on the best loan options. I would recommend her to anybody and all!
Easy process and fast response 👌
Reply from Shireen Shackelford
November 25th, 2025 09:53 PM
I'm glad you found the process easy and appreciated the quick response, Chanthou. Streamlining things and being responsive is something I strive for. Thank you for your feedback!
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Chanthou P
Noah Rosen was awesome. He was always available, quick to respond, answere my questions while making sure I understood him. Noah was exceptionally well organized and he exceeded my expectations. if I know of anyone looking to buy a home, I'll...
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Reply from Shireen Shackelford
November 24th, 2025 06:46 PM
Thank you for the positive feedback, Sammie. I'm pleased to hear that Noah was able to support you effectively. Having a responsive and organized approach is something I value highly, and I'm glad he met your expectations. Your recommendation...
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Everything was easy and not complicated
thank you
Reply from Shireen Shackelford
November 19th, 2025 07:24 PM
I appreciate your concise feedback, Thomas. Making things straightforward and uncomplicated is always a priority for me. Thank you for your kind words and for choosing to work with me at CrossCountry Mortgage, LLC.
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Tom P
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095