Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Everyone I talked to or worked with was very hrlpful and pleasant!
Reply from Shireen Shackelford
April 17th, 2026 08:22 PM
I'm happy to hear that you found everyone helpful and pleasant, Mary. If there's anything more I can assist you with, please feel free to reach out.
Always a great experience working with CCM!
Reply from Shireen Shackelford
March 30th, 2026 06:55 PM
I'm glad to hear that you've consistently had a good experience with CrossCountry Mortgage, Owen. If there's anything specific you'd like to discuss or if you have any questions down the road, feel free to reach out directly.
Experience was great! Went very smooth, and if I had any questions about anything they were there to help!
Reply from Shireen Shackelford
March 23rd, 2026 01:24 PM
Thank you for sharing your experience, Skylar. I'm pleased to hear that everything went smoothly and that you felt supported throughout the process. If any more questions arise or if there's anything else I can assist you with, please don't...
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Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Skylar M
Being able to work with us during the whole process. Goving us up to date information as the process progressed.
Reply from Shireen Shackelford
March 23rd, 2026 06:22 PM
Thank you for highlighting your experience, Shawn. I'm pleased to know that staying informed during the process was helpful for you. If there's anything else you'd like to discuss or if questions come up in the future, feel free to reach out...
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An overall positive experience
Reply from Shireen Shackelford
March 17th, 2026 03:16 PM
I'm glad to hear that you had a positive experience, Angela. If there's anything more you'd like to share or if you have any questions in the future, I'm here and ready to help.
Devin took very good care of us
Answered all our questions quickly and professionally
Reply from Shireen Shackelford
March 16th, 2026 07:31 PM
It's reassuring to know that Devin provided you with prompt and professional assistance, Mark. Answering all your questions effectively is a priority for us. If there's anything further you'd like to discuss or need help with, feel free to...
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Shireen Shackelford at CrossCountry Mortgage has received a review with 4 star rating from Mark C
I feel like everything that goes on in the background of these transactions was managed precisely by Devin of Team Shireen. At no point did I feel like I had to remind Devin of anything. It was clear from the start that he was there to handle...
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Reply from Shireen Shackelford
March 12th, 2026 06:46 PM
I enjoyed working with you. Thanks for the great feedback.
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Noah C
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095