Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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I worked with Noah and it was great. He is super receptive to questions and explained things very well to me. I would send anyone I know to Noah.
Absolutely horrible process! Too many hands in the p0t. Things changing with no explanation. Things happening without our approval. Abysmal understanding how a union works. No say in what was happening and finding out after that we could have...
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As a first time hone buyer I had no idea where to start with understanding what it took to get a mortgage. Shireen, Jessie, and Cody took excellent care of me and thoroughly explained the process. They were quick to reply to my questions and...
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Everyone was helpful and patient with me during this learning curve. They provided me with good rates, and plenty of beginners assistance to figure out the steps needed to get my foot in the door and through it quite literally.
Reply from Shireen Shackelford
July 28th, 2026 02:31 PM
Donovan, I'm grateful to hear that everyone was helpful and patient as you navigated this process. It's nice to know that the rates and assistance provided were beneficial in getting you through the steps needed. Thank you for sharing your...
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Process was comfortable, transparent, smooth and completed on time!
Reply from Shireen Shackelford
July 27th, 2026 02:09 PM
Deepak, I'm happy to know that the process was comfortable and transparent for you. It's great to hear everything went smoothly and was completed on time. Thank you for your kind words!
Considering that I work 12 hours a day, communication was great through email, text and phone. Things were able to move swiftly.
Reply from Shireen Shackelford
July 10th, 2026 04:27 PM
Linda, I appreciate you sharing your experience and am glad to hear that the communication methods suited your busy schedule. It's good to know that everything moved swiftly for you. Thank you for your kind words!
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Clinton E
Constant contact through entire process. Explained clearly when we had questions.
Reply from Shireen Shackelford
July 6th, 2026 06:19 PM
Clinton, I appreciate you highlighting the constant communication and clear explanations throughout the process. It's great to know that we were able to address your questions effectively. Thank you for sharing your experience!
Noah was awesome. We will always use and recommend him to anyone looking to mortgage a home
Reply from Shireen Shackelford
July 6th, 2026 05:32 PM
Thomas, I'm pleased to hear that Noah provided such a great experience for you. Your recommendation means a lot, and I appreciate you sharing your positive feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095