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Shireen Shackelford at CrossCountry Mortgage

Name: Shireen Shackelford at CrossCountry Mortgage
Address: 2160 Superior E Ave, Cleveland, Ohio, 44114
Telephone: +1-330-606-2488
Rating: 4.79

Originating Branch Manager, VP | NMLS #460626

4.79

(278)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 606-2488

Cleveland, OH

https://crosscountrymortgage.com/cleveland-oh-2047/shireen-shackelford/

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM(Open now)

Sat

closed

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4.79

(278)

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Experience.com

4.71

(165)

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5.0

(69)

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4.89

(44)

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Mostly based on the support from Greg. couldn't have done it without him. He was always there to answer my questions and explain things.

FABULOUS!!!

Always wonderful!!!

Jessie Varnis was amazing throughout the whole process. she was always available for questiooms and guidance. she is a rockstar

Working with Shireen Shackelford and the entire team at CrossCountry Mortgage was an absolutely outstanding experience from start to finish. Tom, Evan, Elizabeth, Tom, and everyone involved went above and beyond to make the mortgage process...

Working with Tom and the entire team at CrossCountry Mortgage was an absolutely outstanding experience from start to finish. Tom, Evan, Elizabeth, Shireen Shackelford, and everyone involved went above and beyond to make the mortgage process...

The fact you guys can lend on anything and have a down payment assistance program. I love the fact I can brag to say I can get someone pre approve in an hour and all the other great things you guys do! Thanks!

Reply from Shireen Shackelford

May 27th, 2026 05:07 PM

I really appreciate the feedback and am looking forward to working with you again.

Made a lot of promises and false statements to get me to use them over other mortgage lenders. Loan fees ended up more than doubling right before scheduled closing, delaying closing by more than 3 weeks and ended up with me just agreeing to...

CrossCountry is a great option for a loan

Everyone was pleasant and knowledgeable with my loan

Reply from Shireen Shackelford

May 20th, 2026 03:25 PM

Susan, I'm pleased to hear that you found everyone pleasant and knowledgeable during your loan process. Thank you for sharing your experience with CrossCountry Mortgage.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans