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Shireen Shackelford at CrossCountry Mortgage - Originating Branch Manager, VP | NMLS #460626 in Cleveland, OH
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Shireen Shackelford at CrossCountry Mortgage

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Originating Branch Manager, VP | NMLS #460626

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Mortgage
Mortgage Loan Officer
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Contact Info
(330) 606-2488
Cleveland, OH
https://www.crosscountrymortgage.com/cleveland-oh-2047/shireen-shackelford?marketing_campaign=00898
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
  • TotalExpert
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    Natalie W
    Cuyahoga Falls, OH
    Posted on September 4th, 2026 11:57 PM
    As a forst time homebuyer you all made the process so easy!
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    Jasmine J
    Garner, NC
    Posted on September 4th, 2026 04:03 PM
    Everyone whom I worked with was amazing. They responded in a timely fashion, all correspondence were clear and everything was well explained. I closed in 30 days . I have no complaints about my experience.
  • TotalExpert
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    Malinda M
    Canton, OH
    Posted on September 3rd, 2026 11:31 AM
    The agents at Cross Country were fantastic! I would recommend Nick Brady and his team to anyone looking for a home mortgage. Nick went over and above the call of duty to help me and to calm my fears. All I can say is THANK YOU SO MUCH !!
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    Malinda M
    Posted on September 3rd, 2026 12:00 AM
    Great company to work with . I would 100% recommend them .
  • TotalExpert
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    Amy P
    New Franklin, OH
    Posted on September 2nd, 2026 10:32 PM
    The team was very responsive to any questions
  • TotalExpert
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    Jonathon H
    Uniontown, OH
    Posted on September 2nd, 2026 04:55 PM
    Personable, timely
  • TotalExpert
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    Daniel K
    Brecksville, OH
    Posted on August 31st, 2026 05:09 PM
    Way to many emails and text messages Sometimes after I supplied the information I received an email asking for what I suppliedOther that the message overkill. It was a good experience. It is clear you have a team dedicated to providing a needed...
    read more
    Reply from Shireen Shackelford at CrossCountry...
    September 7th, 2026 05:10 PM
    Daniel, I appreciate your feedback and understand the concern about the volume of messages. I'm glad to know that, aside from that, you had a positive experience and found our team dedicated and effective. I'll take your comments to heart as...
    read more
  • TotalExpert
    D
    Diane R
    Mayfield Heights, OH
    Posted on August 22nd, 2026 12:25 PM
    All of the team at CrossCountry were totally AWESOME!!! They help to ease my anxiety and stayed in close contact until closing. Very Happy Customer!
    Reply from Shireen Shackelford
    August 31st, 2026 06:01 PM
    Diane, I appreciate your kind words about my team at CrossCountry Mortgage. I'm glad we could help ease your anxiety and keep you well-informed throughout the process. Thank you for sharing your experience!
  • TotalExpert
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    Veronica H
    Mansfield, OH
    Posted on August 21st, 2026 03:43 PM
    Noah and Richard made sure I was always kept in the loop every step of the way and checked in almost daily
    Reply from Shireen Shackelford
    August 28th, 2026 03:44 PM
    Veronica, I'm glad to hear that Noah and Richard ensured you were well-informed throughout the process. Your experience is important to me, and I'm pleased they could assist you so effectively.
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    Brenda M
    Posted on August 15th, 2026 12:00 AM
    I had a great experience with my mortgage company from start to finish. The entire process was handled professionally and efficiently, and the team was always helpful, responsive, and willing to answer my questions. They kept me informed throughout...
    read more
    Reply from Owner
    August 26th, 2026 12:00 AM
    Brenda, I'm pleased to hear that you had such a smooth and stress-free experience with us. Your kind words about our team's professionalism and helpfulness mean a lot. Thank you for recommending us and for trusting me with your mortgage needs....
    read more
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 460626
    Awards
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS