Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Everyone was pleasant and knowledgeable with my loan
Reply from Shireen Shackelford
May 20th, 2026 03:25 PM
Susan, I'm pleased to hear that you found everyone pleasant and knowledgeable during your loan process. Thank you for sharing your experience with CrossCountry Mortgage.
CrossCountry is a great option for a loan
From the moment I was given Noah's name by Amanda Garcia, my experience with everyone with Cross Country Mortgage was amazing. Every person on the team responded quickly, professionally and were always offering support each strp of the way....
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Reply from Shireen Shackelford
May 18th, 2026 02:32 PM
Trudy, I appreciate your kind words and am pleased to know that you had such a positive experience with our team at CrossCountry Mortgage. It's great to hear that everyone was supportive and responsive throughout your journey. Thank you for...
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Shireen and the team at Cross Country Mortgage are wonderful!
were many parts to this experience that were terrible. It made it so we were not even excited about buying a house anymore too much to comment in this message. If you would like to call me, my phone number is ***********.
Fast and easy process
Reply from Shireen Shackelford
May 12th, 2026 02:56 PM
Robert, I'm glad to hear that you found the process fast and easy. Thank you for your feedback!
Everyone involved made a very stressful experience quite easy. Wonderful experience!
Reply from Shireen Shackelford
May 11th, 2026 07:54 PM
Jon, I'm happy to hear that the experience was made easier for you during what can be a stressful time. Thank you for sharing your positive feedback!
Everyone was amazing! Thank you
Reply from Shireen Shackelford
May 11th, 2026 08:33 PM
Heidi, I'm glad to hear that you had such a positive experience. Thank you for your kind words!
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Heidi E
Because everything was very prompt and precise. To follow and sign the documents worked very well. If I had a question or got stuck on a question, they helped me promptly to get it done. And I appreciate that very much.
Reply from Shireen Shackelford
May 7th, 2026 03:34 PM
Paul, I'm pleased to hear that everything went smoothly and that you found the process prompt and precise. It's great to know that you felt supported whenever you had questions. Thank you for sharing your experience.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095