Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everyone was very helpful and made the process so much easier.
Reply from Shireen Shackelford
June 8th, 2026 06:44 PM
Lisa, I'm pleased to hear that everyone was helpful in making the process easier for you. Thank you for sharing your kind words about your experience!
Jessie Varnis was responsive and on top of the process for us.
Reply from Shireen Shackelford
June 8th, 2026 03:49 PM
Richard, I'm pleased to hear that Jessie Varnis was responsive and helped guide you through the process. Your feedback is greatly appreciated, and I'm glad we could support you effectively.
Mostly based on the support from Greg.
couldn't have done it without him. He was always there to answer my questions and explain things.
Reply from Shireen Shackelford
June 5th, 2026 03:09 PM
Judith, I'm grateful for your feedback about Greg's support. It's wonderful to know he was there to answer your questions and provide explanations throughout the process. Thank you for sharing your experience with us.
Always wonderful!!!
Reply from Shireen Shackelford
June 5th, 2026 04:26 PM
It was great working with you. Thanks again for putting your trust in us.
FABULOUS!!!
Jessie Varnis was amazing throughout the whole process. she was always available for questiooms and guidance. she is a rockstar
Reply from Shireen Shackelford
June 3rd, 2026 01:08 PM
Justin, thank you for sharing your experience with Jessie Varnis. I'm glad to hear she was able to provide you with the support and guidance you needed throughout the process. Your positive feedback is greatly appreciated!
Working with Shireen Shackelford and the entire team at CrossCountry Mortgage was an absolutely outstanding experience from start to finish. Tom, Evan, Elizabeth, Tom, and everyone involved went above and beyond to make the mortgage process...
read more
Working with Tom and the entire team at CrossCountry Mortgage was an absolutely outstanding experience from start to finish. Tom, Evan, Elizabeth, Shireen Shackelford, and everyone involved went above and beyond to make the mortgage process...
read more
Reply from Shireen Shackelford
June 1st, 2026 08:39 PM
Ronda, I'm truly grateful for your kind words and am so pleased to hear that you had a wonderful experience with Tom, Evan, Elizabeth, and the entire team at CrossCountry Mortgage. It's fantastic to know that our communication and support made...
read more
The fact you guys can lend on anything and have a down payment assistance program. I love the fact I can brag to say I can get someone pre approve in an hour and all the other great things you guys do! Thanks!
Reply from Shireen Shackelford
May 27th, 2026 05:07 PM
I really appreciate the feedback and am looking forward to working with you again.
Made a lot of promises and false statements to get me to use them over other mortgage lenders. Loan fees ended up more than doubling right before scheduled closing, delaying closing by more than 3 weeks and ended up with me just agreeing to...
read more
41–50 of 320
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095