Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Heather A
We didn’t have any direct contact with Shireen but Noah Rosen was incredibly professional and helpful. He was so positive and he really took the time to explain everything so we had a clear understanding of the terminology. I will absolutely...
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Reply from Shireen Shackelford
June 14th, 2024 01:40 PM
Hi Erin, thank you for sharing your feedback. I'm really sorry to hear that we didn't have the chance to connect directly. However, I'm glad to hear that Noah was able to assist you in a professional and helpful manner. Your kind words about...
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Top notch people to do business with.
The communication with Shireen and her team are like no other. They made the entire home buying process seamless for my clients as always!
Reply from Shireen Shackelford
June 10th, 2024 12:56 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Everyone was nice and very helpful
Reply from Shireen Shackelford
June 8th, 2024 02:33 PM
I'm delighted to hear that you had a positive experience with us, Kathy! Ensuring our clients feel supported and guided is our top priority at CrossCountry Mortgage, LLC. Your feedback is appreciated and will be shared with the team. Thanks...
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They worked with us even though we were at work and took some time to what they needed they were patient and explain everything and were great to work with
Reply from Shireen Shackelford
June 8th, 2024 12:09 PM
Hi Jack, I'm thrilled to hear you had such a positive experience with me at CrossCountry Mortgage, LLC. Your feedback means a lot. Being patient and explaining the process thoroughly is a priority of mine, so I'm glad it made your experience...
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awesome service by a great lady and team
Reply from Shireen Shackelford
June 7th, 2024 01:16 PM
I'm thrilled to hear that you had a positive experience with our team at CrossCountry Mortgage, LLC. It was a pleasure working with you, Samuel. We strive to provide the best service and your feedback makes it all worth it. Don't hesitate to...
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Closing date changed twice, forced to put our house for sale so house would transfer on time, then house didn’t transfer on time—had to find out from the title company.
Any time we had questions Shireen and her team were so quick to respond at any hour of the day. We really appreciated their quick responses and how fast and easy the process was.
Reply from Shireen Shackelford
May 20th, 2024 06:40 PM
Thank you so much for your kind review, Lauren! I'm thrilled to hear that you found our process fast and easy, and that our team's responsiveness met your needs. Your satisfaction is our top priority at CrossCountry Mortgage, LLC, and I'm glad...
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Fast process, I work for a bank and I know how slow it can be so we appreciated how quickly the process went
Reply from Shireen Shackelford
May 20th, 2024 12:52 PM
I'm thrilled to hear that you found the process quick and efficient, Stephanie. It's a priority here at CrossCountry Mortgage, LLC to provide timely service without compromising quality. Your experience in banking would certainly give you an...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095