Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Great experience doesn’t explain the quality and service received. 100/10 wouldn’t use anyone else the whole team deserves a raise
Reply from Shireen Shackelford
May 19th, 2024 12:18 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Noah was great. Always available for questions or problem solving.
Noah was excellent
Reply from Shireen Shackelford
May 16th, 2024 08:59 PM
Thank you for your awesome review, Jared! I'm thrilled to hear that you had such a positive experience with our team. Here at CrossCountry Mortgage, LLC, we strive for excellence and your feedback certainly reflects that. If you ever need any...
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Great job!
Reply from Shireen Shackelford
May 16th, 2024 07:32 PM
I really appreciate the feedback and am looking forward to working with you again.
The entire team was phenomenal from start to finish. They all did a great job with getting info and documents to me in a timely fashion, following up, explaining info that I didn't understand and reassuring me when I had doubts or felt overwhelmed....
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Reply from Shireen Shackelford
May 16th, 2024 06:43 PM
Hi Nysheen, thank you very much for your glowing review and the full 5-star rating! I'm thrilled to hear that you found our team at CrossCountry Mortgage, LLC to be phenomenal and that we were able to assist you effectively throughout your...
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I started working with Corey Walker and his team at CrossCountry Mortgage when I started real estate. He has been amazing. He answers all my crazy questions, helps me navigate difficult situations, and has qualified possible homeowners when...
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Reply from Shireen Shackelford
May 9th, 2024 07:13 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Roselinde O
Shireen and everyone else that worked with us were extremely attentive and ready to answer any questions that we had.
We recently found ourselves in a situation where we were two weeks away from closing on our home purchase; and due to an administrative issue, we had to find another lender to help us through the reapplication process to close on time. Needless...
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All the people were great
Reply from Shireen Shackelford
April 16th, 2024 12:54 PM
I'm thrilled to hear that you had a great experience with us at CrossCountry Mortgage, LLC, Anthony! We strive to provide top-notch service to all our customers and I'm glad we met your expectations. Thank you for taking the time to leave this...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095