Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We didn’t understand that we were “buying points” to lower our interest rate. We found this out at closing when we saw the breakdown of closing costs on paper. We would have likely still went ahead with everything (we had a conversation immediately...
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Very knowledgeable, nice and professional. Made this process easy and enjoyable!!
Reply from Shireen Shackelford
July 30th, 2024 02:29 PM
I'm thrilled to hear that you had such a positive experience, Joseph! Making the process easy and enjoyable is always my goal at CrossCountry Mortgage, LLC. Your feedback means a lot to me, and I'm so glad that my knowledge and professionalism...
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Responsive when contacted and willing to work to get the deal closed and exhaust all options to help the buyer
Reply from Shireen Shackelford
July 26th, 2024 07:28 PM
Your feedback means a lot to me, and I truly value the time you've taken to share your thoughts on how we can enhance our services. I'm personally invested in hearing more from you. Please feel free to reach out anytime; I'm eager to engage...
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Team Shireen is the best! Very knowledgeable and very easy to work with. I highly recommend!
Reply from Shireen Shackelford
July 26th, 2024 12:13 PM
It was great working with you. Thanks again for putting your trust in us.
This mortgage team is responsive and creative and they have consistently helped my clients get to the closing table where others have thrown in the towel
Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Jen S
Shireen, Noah and his partner Kayla took very great care of my clients. They communicated well with them and made them feel comfortable during the transaction. This was important to me because these particular clients haven’t purchase a home...
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Reply from Shireen Shackelford
July 25th, 2024 12:23 PM
It was great working with you. Thanks again for putting your trust in us.
Everything was easy to follow and all my questions were answered.
Reply from Shireen Shackelford
July 22nd, 2024 01:45 PM
I'm thrilled to hear that you found the process easy to follow and that all your questions were answered, Jehoash. Your feedback is really important to us at CrossCountry Mortgage, LLC. Thank you for the 5-star rating. We're here for you if...
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Corey Walker is the absolute best Loan Officer I have ever worked with! I am overjoyed at any opportunity I have to work with Corey. He is patient, professional, direct, clear, transparent, skilled, knowledgeable, kind, compassionate, friendly,...
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Corey Walker is the absolute best Loan Officer I have ever worked with! I am overjoyed at any opportunity I have to work with Corey. He is patient, professional, direct, clear, transparent, skilled, knowledgeable, kind, compassionate, friendly,...
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Reply from Shireen Shackelford
July 21st, 2024 05:07 PM
I enjoyed working with you. Thanks for the great feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095