Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Easy and quick process
Reply from Shireen Shackelford
October 25th, 2024 12:32 PM
I'm thrilled to hear that you found the process easy and quick, David. Providing efficient service is a top priority for us at CrossCountry Mortgage, LLC. Thank you so much for your 5-star review. I look forward to serving any future mortgage...
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Communication was an issue, too many people to deal with throughout the process. Also I do not appreciate that our mortgage was sold already and we just closed late September.
Everything went smoothly with timely communication.
Reply from Shireen Shackelford
October 25th, 2024 01:24 AM
I'm delighted to hear that your experience with CrossCountry Mortgage, LLC went smoothly, Holly. Your feedback is greatly appreciated and I'm glad to know that our timely communication was of value to you. I'll continue to strive to give my...
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Very nice people
Reply from Shireen Shackelford
October 24th, 2024 03:27 PM
I'm delighted to hear that you had a 5-star experience with me at CrossCountry Mortgage, LLC, Jacqueline! Your feedback is highly valued, and I'm pleased that you found us to be 'very nice people'. This is what we continually strive for. Looking...
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Noah and his team were excellent at keeping me updated with any questions and getting us to our closing date! I would highly recommend! Thank you all!
Reply from Shireen Shackelford
October 24th, 2024 01:59 PM
I'm delighted to hear that you had a positive experience with our team, Trever! Your feedback is greatly appreciated and it's wonderful to know that we were able to keep you updated and help you reach your closing date smoothly. Thank you for...
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Shireen went above and beyond to get the deal across the finish line.
Reply from Shireen Shackelford
October 21st, 2024 01:12 PM
Thank you for your generous review, Theodore! I'm thrilled to hear that you had a 5-star experience with me at CrossCountry Mortgage, LLC. Going above and beyond for my clients is always my priority, and I'm happy that this reflected in your...
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Great service
Reply from Shireen Shackelford
October 18th, 2024 12:56 PM
I'm thrilled to hear that you found my service great, Zachery! It was a pleasure to assist you through the process and your positive feedback means the world to me. Thank you for choosing CrossCountry Mortgage, LLC and for the 5-star review....
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During the process, Shireen was competent and communicated well. She assisted me on short notice but did everything in a professional and timely matter.
I am very grateful.
Reply from Shireen Shackelford
October 18th, 2024 12:33 PM
I'm so glad to hear that you had a positive experience, Jamaal. It was my pleasure to assist you throughout the process and I'm thrilled that you found the service competent and professional. Your satisfaction is my top priority, and it's wonderful...
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Thank you so much for making our dreams true. Entire team was friendly, responsive, professional and went far and beyond.
Reply from Shireen Shackelford
October 16th, 2024 03:56 PM
I'm thrilled to hear about your positive experience, Jaroslav! Your kind words mean the world to me and my team here at CrossCountry Mortgage, LLC. We always strive to go above and beyond to ensure our clients' dreams come true, and I'm glad...
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Shireen team was wonderful to work with. Responsive, friendly and went far and beyond to make this happen. Thank you
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095