Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Everyone we worked with was great. Special shout out to Noah for really helping us out along the way and answering all of our questions!
Reply from Shireen Shackelford
December 11th, 2024 01:09 AM
Thank you for your feedback, Stephen. It's wonderful to hear that you had a positive experience with us at CrossCountry Mortgage, LLC. Noah definitely is a crucial part of our team, and I'm glad he was able to assist you effectively. Your kind...
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Friendly and knowledgeable staff
Reply from Shireen Shackelford
December 9th, 2024 10:13 PM
Thank you so much for your kind words, Robert. I'm delighted to hear you had such a positive experience with our staff. Our team strives to provide top-notch service and it's always wonderful to hear when we've succeeded. Thank you for choosing...
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I've emailed you the review z
Everyone was so nice and helpful even when I had a dozen questions!
Reply from Shireen Shackelford
December 3rd, 2024 12:54 AM
I'm thrilled to hear that you had a positive experience with us, Amanda! It was a pleasure to assist you and answer all of your questions. Thank you for your kind review and the full 5 stars rating. It's feedback like yours that reminds me...
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Shireen was very helpful and timely (well communicative) with what Amanda and I needed to make our moving experience as less stressful as possible.
Reply from Shireen Shackelford at CrossCountry...
November 18th, 2024 03:49 PM
I'm thrilled to hear that you found my services helpful and timely, Kevin. It's my utmost goal to ensure that the mortgage process is as stress-free as possible for my clients. I'm glad that I could assist you and Amanda in making your moving...
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Shireen and her team made it incredibly easy to navigate through the loan process. It truly was a pleasure with work with them! Thank you for everything...
Reply from Shireen Shackelford
November 14th, 2024 02:25 PM
I'm thrilled to hear you had such a positive experience, Slavisa! Making the loan process smooth and easy for you was our main goal. Your kind words mean a lot to my team and me. Please don't hesitate to reach out if there's anything else we...
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The whole process was smooth since the preapproval application to the closing. Couldn't have asked for a better team! Thanks Shireen, Corey & Jessie!
Reply from Shireen Shackelford
November 14th, 2024 02:14 AM
I'm thrilled to hear that the process was smooth from start to finish, Ayoob! It's always my goal to provide the best possible service and I'm happy to hear that you're satisfied with the experience. Your kind words mean a lot to me, Corey,...
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Everyone on the team was great.
SHOUT OUTS to Noah and Jessie!!
Thank you for helping us with this exciting new chapter in our lives.
Reply from Shireen Shackelford
November 6th, 2024 12:30 PM
I'm so pleased to hear that you're happy with our service, Nunzio! Your kind words have made my day. It's fantastic to know that Noah, Jessie, and the rest of the team have been able to assist you during this exciting new chapter of your life....
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Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Nunzio B
thank you,
Cory and all Crosscountry Morage
Reply from Shireen Shackelford
October 29th, 2024 12:44 PM
I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage, LLC, John! Your satisfaction is our top priority, and it's wonderful to know that Cory and the team met your expectations. Please don't hesitate to reach...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095