Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
The whole team was excellent. Would recommend this group to others.
took the time to explain everything and answer all my questions
Reply from Shireen Shackelford
January 10th, 2025 01:21 AM
I'm thrilled to hear that you had a positive experience, Daniel! Your satisfaction is my top priority. I pride myself on making sure my clients understand everything about their mortgage process. Thank you for taking the time to share your...
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Very smooth process
Reply from Shireen Shackelford
January 3rd, 2025 01:31 PM
I'm thrilled to hear that your experience with CrossCountry Mortgage, LLC was a smooth one, Matthew. It's always my goal to make the process as seamless as possible for my clients. Thank you for the 5-star review, I truly appreciate it. Looking...
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Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Matt M
You tried adding additional charges to my account. There's no telling how many others you've done this to and they hadn't noticed
Your whole team was very pleasant to work with. They made it very clear what we were getting into and answered all of our questions expertly. Working with Noah to start was very helpful because we were very nervous about this whole process...
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Reply from Shireen Shackelford
December 27th, 2024 04:49 PM
Hi Justin, your feedback has put a smile on all our faces today! We're so glad to hear you had such a positive experience with our team. Your kind words reassure us that we're on the right track. Noah will be especially pleased to know how...
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I had a great experience from start to finish. The company was incredibly helpful in preparing me for the pre-approval process and provided strong support as we navigated the entire journey to the closing! Thanks to Corey, Monica, Kim and Shireen...
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Reply from Shireen Shackelford
December 26th, 2024 01:24 AM
I'm so glad to hear about your positive experience, Dominique! The team here at CrossCountry Mortgage, LLC and I aim to provide the best support possible for the pre-approval process all the way to closing. It was truly a pleasure working with...
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You guys made the process as convenient as it possibly could. You guys were kind and patient with me. you answered my questions with a great attitude and zero judgement ! thanks again
Reply from Shireen Shackelford
December 23rd, 2024 01:30 AM
Hello Drake, I'm thrilled to hear that you had a great experience with us at CrossCountry Mortgage, LLC. It was a pleasure assisting you and making your process as convenient as possible. We pride ourselves on our patience and understanding,...
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Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Drake A
good work
Reply from Shireen Shackelford
December 11th, 2024 06:47 PM
Thank you for your feedback, Michael. I'm pleased to hear that you're satisfied with the work done at CrossCountry Mortgage, LLC. Always striving to provide quality service, your rating of 4.5 out of 5 stars is encouraging. Hope to continue...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095