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Shireen Shackelford at CrossCountry Mortgage - Originating Branch Manager, VP | NMLS #460626 in Cleveland, OH
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Shireen Shackelford at CrossCountry Mortgage

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Originating Branch Manager, VP | NMLS #460626

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
90%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
2%
Reviews from Web
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    Kourtne O
    Posted on February 24th, 2025 12:00 AM
    Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Kourtne O
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    Jeffrey S
    Mansfield, OH
    Posted on February 20th, 2025 08:11 PM
    They have an awesome team I especially would like to thank Noah he definitely helped get me through things smoothly. Thank You Team Shireen
    Reply from Shireen Shackelford
    February 27th, 2025 08:13 PM
    Hi Jeffrey, I'm thrilled to hear that you had such a positive experience with our team at CrossCountry Mortgage! It's wonderful to know that Noah was able to assist you effectively and make the process smooth for you. Your feedback means the...
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    Jeffrey S
    Posted on February 20th, 2025 12:00 AM
    Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Jeffrey S
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    Amber S
    Cuyahoga Falls, OH
    Posted on January 23rd, 2025 01:24 AM
    Thank you!
    Reply from Shireen Shackelford
    January 30th, 2025 01:26 AM
    I'm thrilled to hear that you had a positive experience with me at CrossCountry Mortgage, LLC. Your feedback is greatly appreciated, Amber. If you need anything else in the future, don't hesitate to reach out. Thank you for the glowing review...
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    Bridget M
    Cuyahoga Falls, OH
    Posted on January 23rd, 2025 12:09 AM
    Clear, concise, and timely communication throughout a stressful experience went a long way for me.
    Reply from Shireen Shackelford
    January 30th, 2025 12:10 AM
    Thank you so much for your kind words and high rating, Bridget. I'm glad to hear that my communication helped ease the process for you. At CrossCountry Mortgage, we always strive to make things as smooth as possible for our customers. Your...
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    Amber S
    Posted on January 23rd, 2025 12:00 AM
    Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Amber S
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    Cathy T
    Posted on January 7th, 2025 12:00 AM
    Shireen Shackelford and her team at CrossCountry Mortgage are wonderful! They were honest, responsive, helpful and so supportive through my purchase of a Fannie Mae property. Very professional and everything was done right and on time. What...
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    Kyle W
    Norwalk, OH
    Posted on January 5th, 2025 08:32 PM
    Everyone was amazing to work with. No question was ever left unanswered and their customer service has been fantastic!
    Reply from Shireen Shackelford
    January 12th, 2025 08:34 PM
    Hi Kyle, I'm thrilled to hear you had a positive experience with our team at CrossCountry Mortgage, LLC! We aim to provide the best service and make sure all your questions are answered. I'm happy we could meet your expectations! Don't hesitate...
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    Kyle W
    Posted on January 5th, 2025 12:00 AM
    Shireen Shackelford at CrossCountry Mortgage has received a review with 5 star rating from Kyle W
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    Cathy T
    Jasper, IN
    Posted on January 4th, 2025 12:00 AM
    Please allow us to express the wholehearted appreciation of my family for Mortgage Broker Shireen Shackelford, Monica Hughes and Kimberly Williams of your CrossCountry team.Shireen has led us patiently and diligently through what, for us, has...
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    Reply from Shireen Shackelford
    January 11th, 2025 12:02 AM
    Hi Cathy, your words truly warmed my heart! I'm thrilled that you felt guided and supported throughout the mortgage process. It can indeed be intimidating, and I'm delighted I could help alleviate some of the pressure. It was an absolute pleasure...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 460626
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS