Top 5%
Shireen Shackelford at CrossCountry Mortgage
Originating Branch Manager, VP | NMLS #460626
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Noah was very responsive and always willing to assist with any questions. We really enjoyed working with him.
Reply from Shireen Shackelford
March 31st, 2025 11:18 AM
Thank you for your wonderful feedback, Brittany. I'm pleased to hear that Noah was very responsive and helpful throughout your experience. It was a pleasure for our team at CrossCountry Mortgage, LLC to assist you. If you have any further questions...
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Noah and the team was fantastic. Answered any questions we had on the spot, they were all awesome.
Reply from Shireen Shackelford
March 30th, 2025 03:03 PM
We are thrilled to hear about your positive experience with Noah and the team. It's wonderful to know they were able to assist you promptly with any questions you had. Your feedback is greatly appreciated, and we are delighted that you had...
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Better communication about status of loans being refinaced and a better understanding of what to set aside for insurance prepaids on the closing statement. I had to explain to CCM that my homeowner's insurance was already paid for the year...
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Everytimg went as planned and Noah was very nice
Reply from Shireen Shackelford
March 24th, 2025 01:54 PM
Thank you so much, Benjamin! I'm thrilled to hear that everything went as planned and that Noah made a positive impression. We always strive to provide a smooth and enjoyable experience for our clients. If you ever need further assistance,...
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The team was very responsive and ready to answer any questions I had in a timely manner.
Reply from Shireen Shackelford
March 24th, 2025 01:50 PM
Thank you so much, Joseph! I'm thrilled to hear that you found our team responsive and helpful. It was a pleasure working with you, and I'm glad we could assist you promptly. If you have any more questions or need further assistance, don't...
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Team Shireen was a pleasure to work with. They were on top of everything, answered all my questions, extremely responsive, and helped me close early. Highly recommend!
We had a very smooth process working with CrossCountry Mortgage
Reply from Shireen Shackelford
March 18th, 2025 09:51 AM
Hi Jaime, Thank you so much for your kind words! I'm thrilled to hear that your experience with CrossCountry Mortgage was smooth. It was a pleasure working with you and ensuring you had a seamless process. If you ever have any more questions...
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All of the employees we worked with were so helpful and kind. It made buying our first home a not so scary process. I never felt like I was asking a dumb question.
Reply from Shireen Shackelford
March 13th, 2025 04:01 PM
Brooke, I'm thrilled to hear that your first home-buying experience was a positive one! It's completely natural to have questions, and I'm glad my team and I could support you throughout the process. Creating a comfortable environment where...
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Shireen was excellent. She kept me informed and made sire everyone involved completed thier task expeditiously. I was a wonderful experience.
Thank you,
Kimberly
Reply from Shireen Shackelford
March 9th, 2025 04:07 AM
Kimberly, thank you so much for your kind words! I'm thrilled to hear that you had a wonderful experience. It was a pleasure working with you and ensuring everything went smoothly. If you ever have any questions or need assistance in the future,...
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Informative and responsive
Reply from Shireen Shackelford
March 3rd, 2025 10:30 PM
Kourtne, thank you so much for your kind words! It was a pleasure working with you on your VA loan. I'm thrilled to hear that you found the process informative and that I was able to be responsive to your needs. If you ever have more questions...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #460626 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 460626
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095