Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I had the best experience working with Sheila. She was so easy to get ahold of and work with. She was able to text or call, whatever was most convenient for me.
Reply from Owner
July 1st, 2025 02:11 PM
I'm thrilled to hear that you had such a positive experience working with me. It was a pleasure to be accessible and accommodate your preferred methods of communication. Thank you for your kind words!
easy communication. If I texted, I got a response almost immediately. She wa always abiable to call and advise me. She made the process super easy.
Reply from Sheila Welsh, Ruoff Mortgage
July 1st, 2025 02:12 PM
I'm thrilled to hear that you found the communication easy and the process smooth. It was a pleasure assisting you and if you need anything, just let me know. Thank you for choosing Ruoff Mortgage!
She was on top of everything she answered question very quickly
Reply from Sheila Welsh, Ruoff Mortgage
June 23rd, 2025 03:20 PM
I'm glad to hear that you were satisfied with the prompt and attentive service. It is a pleasure assisting you, and I appreciate your positive feedback.
Sheila is wonderful person,im glad she's my lender she help us all the way
Reply from Owner
June 16th, 2025 01:06 PM
I'm thrilled to hear about your positive experience, Ernelie. It was a pleasure assisting you throughout the process. Thank you for your kind words and trust in me as your lender.
Sheila is wonderful she help us get through all the way
Reply from Sheila Welsh, Ruoff Mortgage
June 16th, 2025 01:06 PM
It was a pleasure to assist you, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage!
We were able close within a decent timeframe. Everyone was quick to respond and everything went smoothly. Definitely recommend!
Reply from Sheila Welsh, Ruoff Mortgage
May 12th, 2025 02:52 PM
I'm thrilled to hear that the closing process went smoothly and that you received prompt responses. It was a pleasure assisting you, and I appreciate your recommendation.
Shelia was easy to work with. She always had a positive attitude and was clear when explaing things regarding the home buying process. I would recommend her to anyone and everyone!
Reply from Sheila Welsh, Ruoff Mortgage
April 30th, 2025 09:12 PM
I'm thrilled to hear that you found the home buying process clear and enjoyable. It was a pleasure working with you, and thank you for your kind recommendation.
Sheila made the whole process painless. Always communicated well and was super responsive with any questions we had. Would highly recommend her to anyone!
Reply from Sheila Welsh, Ruoff Mortgage
April 30th, 2025 08:48 PM
I'm delighted to hear that the process was painless for you. It was a pleasure assisting you, and I truly appreciate your recommendation.
The communication was very excellent! Sheila explained everything so well and thoroughly! It helped me feel less stressed in the whole process! My fiancé and I will definitely be recommending Sheila to everyonewe know!!
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Reply from Sheila Welsh, Ruoff Mortgage
April 7th, 2025 02:57 PM
I'm thrilled to hear that the communication and explanations provided helped make the process less stressful for you and your fiancé. It was a pleasure assisting you, and I sincerely appreciate your recommendation. Thank you for choosing Ruoff...
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Great communication and great with helping me learn the loan process!
Reply from Sheila Welsh, Ruoff Mortgage
March 24th, 2025 01:17 PM
Hi Aurora, Thank you so much for taking the time to share your positive experience! It was truly a pleasure working with you and guiding you through the loan process. I'm thrilled to hear that you felt well-informed along the way. If you have...
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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