

Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...

Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sheila was great and so invested in helping us secure a home!
Reply from Sheila Welsh, Ruoff Mortgage
August 11th, 2025 01:27 PM
Thank you for the kind words, Madeline. I'm really pleased to hear that you felt my investment in helping you secure your home. It was truly a pleasure working with you, and I'm thrilled to have been part of your home-buying journey. If you...
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Drake P
Reply from Owner
August 11th, 2025 01:28 PM
Drake, thank you for the wonderful review. I'm so pleased that you had a positive experience working with me at Ruoff Mortgage. Your kind words truly mean a lot. If there's anything else you need or any questions come up in the future, don't...
read more
Sheila added an amazing personal touch to the mortage process. She was always available to answer questions and helped us close on our house in a very short window. We appreciated all the work she did for us and would love to use her as our...
read more
Reply from Sheila Welsh, Ruoff Mortgage
August 8th, 2025 03:18 PM
I'm pleased to hear that my personal touch made your mortgage process feel special and that I could assist you in closing on your house quickly. Being available to answer your questions and support you along the way is important to me, and...
read more
Shelia was very accessible & a joy to work with. Only thing I could ask for would be my old 3-1/4% interest rste from 5 years ago..
Reply from Sheila Welsh, Ruoff Mortgage
August 1st, 2025 05:04 PM
I'm glad to hear that you found me accessible and enjoyable to work with during the process. I completely understand the desire for lower interest rates—those were indeed great times! If you have any more questions or if there's anything else...
read more
Sheila as the best we've ever worked with!
Reply from Sheila Welsh, Ruoff Mortgage
July 31st, 2025 03:51 PM
It's wonderful to hear such kind words. I'm glad that your experience working with me stood out in such a positive way. Thank you for trusting me with your mortgage needs. Should you have any additional questions or require further assistance,...
read more
We have closed loans on 9 primary residence . Simply put, Sheila and Ruoff is our best experience yet .
Reply from Sheila Welsh, Ruoff Mortgage
July 31st, 2025 02:49 PM
I'm thrilled to hear that your experience with Ruoff Mortgage and me has been the best you've had across your nine loan closings. It means a lot to know that I could contribute positively to your journey. If there's anything else you need or...
read more
sheila just made the whole process very easy by keeping us up to date and informed during the whole process I appreciate that she was always available for any questions we had!
Reply from Sheila Welsh, Ruoff Mortgage
July 8th, 2025 07:37 PM
I'm pleased to know that I could make the process easy for you by keeping you informed. Keeping communication open and being available to address any questions is always a priority for me. If there's anything else you need in the future, please...
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Mike D
Reply from Owner
July 8th, 2025 07:38 PM
Mike, I'm so glad to hear that your experience was a positive one. Ensuring everything unfolds smoothly and keeping communication open is always important to me. I'm here if you ever have any questions or need further assistance in the future....
read more
Sheila made the experience seamless and pleasant
Reply from Sheila Welsh, Ruoff Mortgage
July 2nd, 2025 02:51 PM
I'm thrilled to hear that your experience was seamless and pleasant. It was a pleasure assisting you and Missy and I could not be happier for you both. If you ever need anything, please let me know. Thank you for your kind words and Happy 4th...
read more
Communication
Reply from Sheila Welsh, Ruoff Mortgage
July 1st, 2025 02:10 PM
Thank you, Emily, for highlighting the communication aspect of your experience. I am glad to have been able to assist you throughout the process at Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out....
read more
71–80 of 172
About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us