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Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sheila was amazing to work with. She kept us informed with each step. We had a wonderful experience and would highly recommend Sheila!
Reply from Sheila Welsh, Ruoff Mortgage
March 17th, 2025 05:49 PM
Thank you so much, Amy! I'm thrilled to hear that you had a wonderful experience. Keeping you informed every step of the way is a priority for me, and I'm glad it made a positive impact on your journey. Your recommendation means a lot, and...
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Was very explaination and in depth.
Reply from Sheila Welsh, Ruoff Mortgage
February 20th, 2025 04:33 PM
Thank you so much for your kind words, Veronica! I'm thrilled to hear that you found my explanations clear and thorough. It was a pleasure working with you to navigate the mortgage process, and I'm delighted that your experience was a positive...
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Sheila was always so helpful and quick to answer when we needed assistance! I would gladly recommend her to any of our friends!
Reply from Sheila Welsh
February 20th, 2025 04:34 PM
Thank you so much, Thomas! I'm thrilled to hear that you found my assistance helpful and timely. It was a pleasure working with you, and I'm so grateful for the recommendation. If you ever need anything in the future, don't hesitate to reach...
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Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Sarah H
Reply from Owner
February 20th, 2025 04:34 PM
Thank you so much, Sarah, for your kind words and for the 5-star rating! It was truly a pleasure working with you throughout your mortgage process. I'm thrilled to hear that you had a positive experience, and I am grateful for the trust you...
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Sheila was wonderful to work
with!
Reply from Sheila Welsh, Ruoff Mortgage
February 20th, 2025 04:34 PM
Thank you so much, Cade! It was a pleasure working with you too. I'm thrilled to hear that you had a positive experience. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thanks again for your kind...
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Ruoff mortgage has amazing loan officers and impeccable service !
Reply from Owner
February 20th, 2025 04:35 PM
Thank you so much, Jessica! I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. It's always my goal to provide top-notch service, and knowing that you found our team amazing and our service impeccable truly makes...
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we have had the pleasure of working with Sheila 3 separate transactions now. Sheila is amazing and never ceases to amaze us with her knowledge .
Reply from Sheila Welsh, Ruoff Mortgage
February 11th, 2025 05:27 PM
Jason & Jessica, it's been an absolute pleasure working with you and your family on all three of your transactions! I'm so thrilled that I could make the process smooth and stress-free each time. Your kind words mean the world to me, and I...
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Sheila is very thorough and will give you all the details you need to help make this an easy process. She's great at her job. Thanks again Sheila!
Reply from Owner
January 21st, 2025 02:17 PM
Michelle, it was so fun working with you again and I'm so very proud of you and all you have accomplished. You got this Girl! I'm here for you always!
Sheila Welsh made sure I understood the whole mortgage process and more than went out of her way to give me the helping hand I needed. She's very personable and knowledgeable at her job. I couldn't have asked for a better loan officer. She's...
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Reply from Sheila Welsh, Ruoff Mortgage
January 21st, 2025 02:16 PM
Thanks so much for the 5-star review, Michelle! It was my pleasure helping you understand the mortgage process. I'm thrilled to hear that you found my assistance valuable. It's always my goal to provide the best service to clients like you....
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There were points in this process where two people observing the same computer (meeting in person) would have been more desireable than constant texts and emails.
Reply from Sheila Welsh, Ruoff Mortgage
January 7th, 2025 01:57 PM
Hi Maxwell, I'm sorry you felt I did not meet your expectations. Please know I was told from day you that Madelynn was to be the point of contact and thus I called her and texted and emailed her throughout the process. I was never told to be...
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About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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