Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sheila was very easy and pleasant to work with! Purchasing a house is stressful as it is and she made our process go very smoothly.
Reply from Owner
October 9th, 2025 03:35 PM
I'm grateful for your kind words and am pleased to hear that I could help make your home-buying process smoother. I understand how stressful purchasing a house can be, and I'm glad I could assist in easing that. If you need any further help...
read more
The response time and detail explaining each step of the process made it easy to understand.
Reply from Sheila Welsh
September 13th, 2025 01:38 AM
It's great to know that the clarity and response time during the process were helpful for you. I'm pleased that I could assist in making things understandable. If you have any further questions or need more information, don't hesitate to reach...
read more
Sheila was absolutely fantastic! She was very responsive and critical in helping us get an approved offer during a holiday weekend! Appreciate her time, effort and responsiveness throughout the entire process!
Reply from Owner
October 9th, 2025 03:36 PM
It's great to hear that my responsiveness and efforts during a holiday weekend made a positive impact on your home-buying experience. I appreciate your kind words and am pleased I could assist in securing your offer. If you have any further...
read more
Shelia was absolutely fantastic! She was super responsive. Helped us get necessary approvals over a weekend to ensure we got an accepted offer. Really thankful for her help and customer service throughout the entire process!
Reply from Sheila Welsh, Ruoff Mortgage
August 28th, 2025 02:58 PM
Thank you so much, Taylor, for your kind words. I'm delighted to know that my responsiveness and support made a difference during your home buying journey, especially over a weekend. It was truly my pleasure to assist you in securing your offer....
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from J R
Reply from Owner
August 28th, 2025 02:59 PM
Thank you for your wonderful feedback. I'm delighted to know that your experience with me at Ruoff Mortgage was rewarding. Your words motivate me to keep providing the best service possible. If there's ever anything else you need or any questions...
read more
This was our second time working with Sheila and Ruoff. Both times went really well. There were no problems and she walked us through everything, was always quick to respond to questions and follow up. I would recommend her to anyone I know....
read more
Reply from Sheila Welsh, Ruoff Mortgage
August 27th, 2025 07:13 PM
I'm delighted to hear that your experience with me for the second time went smoothly. It's great to know that my guidance and responsiveness met your expectations. Your willingness to recommend me means a lot, and I appreciate your trust. If...
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Spencer
Reply from Owner
August 20th, 2025 01:07 PM
Thank you, Spencer, for your wonderful review. I'm delighted that you had a positive experience working with me at Ruoff Mortgage. It's always my aim to make the process as smooth and rewarding as possible for my clients. Enjoy your beautiful...
read more
The clear and quick responsiveness to the status of the home buying process was very professional and pleasant.
Reply from Sheila Welsh, Ruoff Mortgage
August 20th, 2025 01:06 PM
I'm grateful for your kind words, Spencer. Ensuring clear communication and a smooth process is important to me, so I'm pleased to hear you felt well-informed and supported. If you have any further questions or need assistance in the future,...
read more
Sheila answered all of our questions quickly and clearly. She walked us through the "scary" world of buying a home for the first time and she made things easy and stress-free.
Reply from Owner
August 20th, 2025 01:09 PM
I'm so pleased to hear that I could make your first home-buying experience pleasant. If you have any future questions or need further assistance, don't hesitate to reach out. Enjoy your new home!
Sheila answered all of our questions quickly and clearly. She walked us through the "scary" world of buying a home for the first time and she made things easy and stress-free.
Reply from Sheila Welsh, Ruoff Mortgage
August 19th, 2025 05:39 PM
I'm glad to hear that I could make your first home-buying experience less daunting and more straightforward. It's important to me that all your questions were answered promptly and clearly, and I'm pleased to know my guidance was helpful. If...
read more
61–70 of 172
About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us