Top 5%
Sheila Welsh, Ruoff Mortgage
Senior Loan Officer | NMLS# 364985 | Ruoff Mortgag...
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Gustavo M
Reply from Owner
November 30th, 2025 06:42 PM
I appreciate the 5-star rating, Gustavo. Thank you for your support!
Sheila is the best! She answered every email promptly and clearly. As a first time buyer I had many questions, and she always gave me clear guidance.
Reply from Sheila Welsh, Ruoff Mortgage
November 10th, 2025 06:04 PM
I'm glad to hear that my prompt and clear communication was helpful during your journey as a first-time buyer. It's important to me that all your questions are answered and that you feel supported throughout the process. If any more questions...
read more
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Seth B
Reply from Owner
November 5th, 2025 08:30 PM
I appreciate the positive rating, Seth. Thank you for choosing me for your mortgage needs. If you need any assistance or have questions in the future, please feel free to get in touch.
Ruoff Mortgage did an excellent job by providing a smooth, transparent, and customer-focused loan experience from start to finish. Their team stood out for their clear communication, quick response times, and willingness to guide clients through...
read more
Reply from Sheila Welsh, Ruoff Mortgage
November 5th, 2025 08:30 PM
I'm really pleased to hear that your loan experience with Ruoff Mortgage was smooth and transparent. Providing insightful communication and guiding clients through the mortgage process are key priorities for me, and I'm glad these aspects stood...
read more
Quick and easy
Reply from Sheila Welsh, Ruoff Mortgage
October 21st, 2025 01:26 PM
I'm pleased to hear that the process was quick and easy for you. If there's anything more you need or any questions you might have, feel free to contact me. Thank you for your review.
Super easy process.Shiela was very helpful and took care of everything.
Reply from Owner
November 5th, 2025 08:30 PM
I'm pleased to know that you found the process smooth and easy. It was my goal to assist you efficiently and handle all aspects of your mortgage needs. Should you have any questions or need further assistance in the future, don't hesitate to...
read more
Everthing was afraid forward and very easy!
Reply from Sheila Welsh, Ruoff Mortgage
October 16th, 2025 08:37 PM
I appreciate your feedback. It's reassuring to know that you found the process straightforward and simple. If there's anything more I can do to assist you in the future, please let me know. Thank you for entrusting me with your mortgage needs...
read more
It was an amazing experience they were very helpful awesome people
Reply from Owner
October 16th, 2025 08:38 PM
I'm pleased to hear that you had such a positive experience. I'm glad I could be helpful throughout the process. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your kind words!
Everyone was amazing they explained everything very clearly made the experience awesome thank you so much for everything
Reply from Sheila Welsh, Ruoff Mortgage
October 10th, 2025 07:32 PM
I'm pleased that you found the explanation and clarity throughout the process helpful. It's satisfying to know that your experience was a positive one. If there's anything more I can do for you or any further questions you have, please don't...
read more
The best all around on everything. Everyone made the whole process easy and we felt like our experience really mattered and it was wonderful. We are so happy.
Reply from Sheila Welsh, Ruoff Mortgage
October 9th, 2025 03:35 PM
I'm really pleased to hear that your experience was smooth and satisfying. Knowing that the process felt easy and personalized is exactly what I aim for with each client. If you ever have more questions or need any further assistance, feel...
read more
51–60 of 172
About
Additional Licenses: NMLS# 364985.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 364985
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us