

True North Yates Group- Southwest Funding
Branch Manager


Purdue University
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowe... Show More
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Reviews from Web
True North Yates Group- Southwest Funding has received a review with 5 star rating from Cindy K
Reply from Owner
October 21st, 2024 08:59 PM
I'm absolutely thrilled to hear that you've given me a 5-star rating. Your satisfaction is my highest priority, and I'm glad I was able to meet your expectations. I'm always here to assist you with any needs you may have. Thanks a bunch for...
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Shay is a great communicator. I even received emails & texts on the weekend. It’s refreshing to have one point of contact during this process. Thank you Shay you did a great job.
Reply from Shay Yates
December 17th, 2025 05:00 PM
Thank you so much, Cynthia! I'm thrilled to hear that you had a positive experience. Communication is key, especially when working to meet your expectations. I'm glad I was able to provide that for you. Your feedback means a lot to me and to...
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True North Yates Group- Southwest Funding has received a review with 5 star rating from Michael M
Reply from Shay Yates
October 16th, 2024 07:04 PM
Micheal, it was an absolute pleasure being your loan officer. Getting to know you and your family and now knowing I’ve helped multiple generations into a home was an absolute blessing. Thank you so much for your service to our country and if...
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True North Yates Group- Southwest Funding has received a review with 5 star rating from Michael M
Reply from Owner
October 16th, 2024 07:04 PM
Micheal, it was an absolute pleasure being your loan officer. Getting to know you and your family and now knowing I’ve helped multiple generations into a home was an absolute blessing. Thank you so much for your service to our country and if...
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Everything went smoothly, I really appreciate the fact that you communicated with me and were patient with me knowing that I was working most of the time when you needed something
Reply from Shay Yates
December 17th, 2025 05:00 PM
I'm thrilled to hear that you had a smooth experience, Michael. Your positive feedback means a lot! It was certainly my pleasure to communicate with you and be patient, understanding your work commitments. Your satisfaction is our top priority...
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I had the privilege of working with Shay and her team!! These guys are GREAT!!!I bought my house and was a 1st time homeowner. I had no idea of what I was doing or getting into but shay and her team walked me through every step of the way and...
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Reply from Shay Yates
October 15th, 2024 10:28 PM
Thank you so much for your amazing review! It was truly our privilege to work with you throughout your homebuying journey. We understand how overwhelming the process can be, especially as a first-time homeowner, and we’re thrilled to hear that...
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I had the privilege of working with Shay and her team!! These guys are GREAT!!!I bought my house and was a 1st time homeowner. I had no idea of what I was doing or getting into but shay and her team walked me through every step of the way and...
read more
Reply from Owner
October 15th, 2024 10:28 PM
Thank you so much for your amazing review! It was truly our privilege to work with you throughout your homebuying journey. We understand how overwhelming the process can be, especially as a first-time homeowner, and we’re thrilled to hear that...
read more
Shay and her team were extremely knowledgeable and available to explain each step as we for the first time navigated through the home loan process. Shay was always available to answer questions which as first time home buyers and to complicate...
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Shay and her team were extremely knowledgeable, laid back, conversational, and made us feel at home. Effective and efficient working a real estate transaction across state lines like she was right there beside all the way through to closing....
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Reply from Owner
October 15th, 2024 10:29 PM
Thank you so much for your thoughtful review! We’re delighted to hear that you felt comfortable and well-supported throughout the process, especially with the complexities of a real estate transaction across state lines. It’s our goal to provide...
read more
Shay and her team were extremely knowledgeable, laid back, conversational, and made us feel at home. Effective and efficient working a real estate transaction across state lines like she was right there beside all the way through to closing....
read more
Reply from Shay Yates
October 15th, 2024 10:29 PM
Thank you so much for your thoughtful review! We’re delighted to hear that you felt comfortable and well-supported throughout the process, especially with the complexities of a real estate transaction across state lines. It’s our goal to provide...
read more
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About
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowers get a home loan that fits their situation in an enjoyable and timely way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
DSCR
Bank Statement
HELOC
VA Loans
FHA Loans
First Time Homebuyers
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Education
- Purdue University

- The University of ArizonaProject ManagementBachelor's DegreeAug 2017 -May 2020

Positions
- Southwest Funding - Branch Manager Dec 8th, 2025 - Current
- Lower Mortgage - Branch Manager Jul 29th, 2024 - Dec 8th, 2025
Memberships
- GSBOR
- REALTOR Missouri
- NAMB
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- Arkansas 124728
- Delaware MLO-2172921
- Florida LO93196
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+11
Achievements
- Class of 2025 Greater Missouri Woman Challenge
Hobbies
- Outdoors
- Travel
- Community Events
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Additional Information
Payment Methods
- Financing Available