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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Good response time. Working to lock in a rate on a Saturday.
Customer service from the national office is extremely ineffective. They are always blaming the computer system. Information is usually oblique and confusing. I have spent a ridiculous amount of time managing my account than necessary. I would...
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Shauna was always helpful and kept us informed throughout the whole process!
They did absolutely everything in their power to help you through the process every step of the way. Always went above and beyond to do what they could for you.
Was able to explain everything and get everything to work for us.
The knowledge that had about everything
She answered any questions we had quickly and thoroughly
Shawna and Haley did such an amazing job with assisting to close my refinance for my new construction! It was a tad tedious as it was a VA loan and new territory for myself with a refinance! They made the process smooth and seamless!
Shawna was fabulous to work with. She was encouraging through the process and worked hard for us. We are so grateful to Shawna and all those she worked with to help us get this home!!!
Everything went smoothly
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
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Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.