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Guild Mortgage - Shawna Mertens
Branch Manager | NMLS# 698420

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Reviews from Web
Shawna really knows what she's doing. She made the whole process of purchasing our new home painless.
Payment center a joke! Took 2 payments out then when i called them on this was told they would refund 1 payment but would take 5 days, then nothing called and would be another 5 days, then they sent request to wrong office and i would get check...
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Shawna was quick to answer questions and adjust to our needs. The loan process was smooth.
She answered every question I had and kept me up to date on everything that was happening and helped us out every step of the way!
There is always someone available to respond to any concerns or questions. The electronic documents were a plus as one of may not be available for in-person signatures.
Everything went smooth and easy.
Just the experience that Shawna clearly has with buying a home was great. Her sparky personality made the whole thing seem vary easy.
Easy to work with, very efficient!
Shawna and Haley are incredible people. They both made me feel very safe in my decision to do business with Caliber. They made me feel like I was a friend and that is the kind of customer service so many other places lack these days. I hope...
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Shawna made the process for easy and simple. Thanks Caliber.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Memberships
- Envision Fond du Lac
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 698420
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Hobbies
- Green Bay Packers, Spending time with my family and our vacation home.
Disclaimer
I am authorized to do business in the states of Florida, Michigan and Wisconsin.; NMLS ID: 698420; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.