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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Zillow
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    Victoria A P
    Knoxville, TN
    Posted on July 10th, 2023 12:00 AM
    Highly recommend working with Shawn and his team. They are extremely professional and responsive. They made the whole process of buying my first home very easy!
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    Sami S
    Posted on July 8th, 2023 02:15 AM
    We became first time home owners thanks to The Kaplan Team! Unsure of where to start, Shawn and his team were extremely helpful in making the whole process stress free. They were with us every step of the way, explaing everything, updating...
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    Reply from Owner
    July 12th, 2023 05:57 PM
    Thank you, Sami! We really appreciate your feedback. It was really great working with you!
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    Blake N
    Posted on July 7th, 2023 10:24 PM
    My wife and I had a wonderful experience with Shawn and his team. Professionalism was maintained throughout our entire process, and he and his team were readily available for assistance 24/7. Donna was the best!!
    Reply from Owner
    July 7th, 2023 11:40 PM
    Thank you Blake!
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    Kristyn W
    Posted on June 12th, 2023 06:11 PM
    Kaplan's Team was super knowledgeable and pleasant to work with. I never had to wonder if my loan was being worked on or if anything else was needed from me. Any questions or concerns were handled in a very timely manner. Although our home...
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    Reply from Owner
    March 7th, 2024 10:23 PM
    I appreciate the kind works and enjoyed working with you and your Realtor here in Tennessee!
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    Angela B
    Posted on June 11th, 2023 10:12 PM
    Thank you so much Kaplan team! You all were so helpful and honest with me. I would highly recommend The Kaplan Team of Cross country mortgage to anyone purchasing another home, or like me, buying a home for the first time! Thank you all again!...
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    Reply from Owner
    May 1st, 2024 12:25 PM
    You were absolutely wonderful to work with
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    Kathy C
    Posted on February 10th, 2023 05:52 PM
    This was the easiest refinance I have ever done. The care I was given and the speed in which it was complete was unbelievable. Jessica Kufta and Donna Allen were right there making sure everything went smoothly.
    Reply from Owner
    May 1st, 2024 12:25 PM
    We love it when people say the process was easy and rewarding!
  • Zillow
    M
    Mehavasu
    Murfreesboro, TN
    Posted on October 30th, 2022 12:00 AM
    Working with Shawn Kaplan and his team was stress free and went as fast and as smooth as possible. They were very good sharing the timeline of what was in process. Closed on time with no issues. I highly recommend working with them!
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    Christine T
    Posted on October 29th, 2022 02:20 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Christine T
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    Garren M
    Posted on October 29th, 2022 01:25 AM
    Shawn and his team are the best! We have had the best experience with them both as a client and as a real estate agent.
    Reply from Owner
    August 31st, 2026 04:15 PM
    Garren is a fantastic agent and great communicator!
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    Kevin G
    Posted on October 28th, 2022 09:37 PM
    Shawn and his team were absolutely phenomenal through our Georgia home purchase. He and his team were always quick to respond when I had a question and stayed in constant communication with me through every step. I would highly recommend Shawn...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time