

Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Highly recommend working with Shawn and his team. They are extremely professional and responsive. They made the whole process of buying my first home very easy!
We became first time home owners thanks to The Kaplan Team! Unsure of where to start, Shawn and his team were extremely helpful in making the whole process stress free. They were with us every step of the way, explaing everything, updating...
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Reply from Owner
July 12th, 2023 05:57 PM
Thank you, Sami! We really appreciate your feedback. It was really great working with you!
My wife and I had a wonderful experience with Shawn and his team. Professionalism was maintained throughout our entire process, and he and his team were readily available for assistance 24/7. Donna was the best!!
Reply from Owner
July 7th, 2023 11:40 PM
Thank you Blake!
Kaplan's Team was super knowledgeable and pleasant to work with. I never had to wonder if my loan was being worked on or if anything else was needed from me. Any questions or concerns were handled in a very timely manner. Although our home...
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Reply from Owner
March 7th, 2024 10:23 PM
I appreciate the kind works and enjoyed working with you and your Realtor here in Tennessee!
Thank you so much Kaplan team! You all were so helpful and honest with me. I would highly recommend The Kaplan Team of Cross country mortgage to anyone purchasing another home, or like me, buying a home for the first time! Thank you all again!...
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Reply from Owner
May 1st, 2024 12:25 PM
You were absolutely wonderful to work with
This was the easiest refinance I have ever done. The care I was given and the speed in which it was complete was unbelievable. Jessica Kufta and Donna Allen were right there making sure everything went smoothly.
Reply from Owner
May 1st, 2024 12:25 PM
We love it when people say the process was easy and rewarding!
Working with Shawn Kaplan and his team was stress free and went as fast and as smooth as possible. They were very good sharing the timeline of what was in process. Closed on time with no issues. I highly recommend working with them!
Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Christine T
Shawn and his team are the best! We have had the best experience with them both as a client and as a real estate agent.
Reply from Owner
August 31st, 2026 04:15 PM
Garren is a fantastic agent and great communicator!
Shawn and his team were absolutely phenomenal through our Georgia home purchase. He and his team were always quick to respond when I had a question and stayed in constant communication with me through every step. I would highly recommend Shawn...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
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Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time