Shawn Kaplan at CrossCountry Mortgage
Branch Manager | NMLS #184641
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shawn and his entire team made our experience as smooth as can be. Communication was great and we were kept updated weekly with what was needed. Highly recommend.
Shawn and his team are truly great at what they do. They are clear, personable, and most importantly friendly people that are experts and helped guide us through financing our home build. Couldn’t imagine the process without them, but grateful...
read more
Asked for help to refi to get out of a bad spot. More concerned with quick easy loans that make them more money than helping out the Avg Joe. Ran my credit and bailed on me. Also poor communication with them. I was the person to initiate the...
read more
Reply from Owner
October 27th, 2021 10:08 PM
Nicolas I am very sorry that you feel we did not go far enough to help. As you stated in your review (which you have edited and now changed and added additional inaccurate info) you asked for help to get out of a "bad spot".Unfortunately we...
read more
We used Kaplan Team of Legacy Mortgage for the purchase of our second home. Even through this was our second time, we still had questions about various items and they were very helpful in explaining things clearly and fully. The Kaplan Team...
read more
We have never had such an accommodating financial firm. This is the first time, my husband and I have ever spent this long of a period with a financial group and we have never known their names much less been on a first name basis with two...
read more
Shawn and his team took excellent care of us from start to finish. Communication is key in these stressful market conditions, and the Kaplan team are master communicators! Can't recommend them enough.
Our experience with The Kaplan Team can be summed up in one word - Awesome. The experience was the best I have seen and my family has moved across this country 8 times and we have lived in 10 different homes. I would highly recommend them to...
read more
Shawn and his team made the whole process of refinancing as easy as possible. Great communication and follow up every week on how things were going. Definitely recommend!
We want to share our fabulous experience and dealings with Shawn and the Kaplan group. It was seamless from beginning to end! And what we learned from Shawn in the process will takes us for years to come. Not everyone is as honest and helpful...
read more
Shawn and his team have done 2 refi’s for me, and both have so smooth and closed on time. His loan officers go out of their way to be helpful, and their online document portal makes the process of sending and signing documents very easy. Highly...
read more
121–130 of 505
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
DSCR Loans
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
Bank Statement Mortgages
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Central Standard Time (CST)
Licenses
- 184641
Hobbies
- Hunting
- Car Shows
- Family Time