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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • google
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    Micah P
    Posted on October 15th, 2021 08:52 PM
    Team is wonderful to work with and they make the process so easy!
  • Zillow
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    James P
    Nashville, TN
    Posted on October 15th, 2021 12:00 AM
    It was a breeze to work with the Kaplan team. Everyone is friendly, knowledgeable, and great at communicating where we were in the process. We have used them now five times and each time has been a fantastic experience.
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    Jimmy W
    Posted on October 10th, 2021 02:35 AM
    Never thought I would leave a negative review for anyone until now, but Shawn is certainly deserving of it. I was told my loan was solid as can be, I'm very qualified, and one of the best clients by Shawn. I timely did do everything his team...
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    Reply from Owner
    October 25th, 2021 10:40 PM
    Jimmy, thank you for saying kind words regarding my team. My team is structured around one of my core values which is providing 100% customer satisfaction. I apologize you and I were not able to build a relationship like I try to achieve with...
    read more
  • google
    L
    Lucas
    Posted on September 24th, 2021 06:13 PM
    Shawn Kaplan at CrossCountry Mortgage has received a review with 5 star rating from Lucas
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    Emily W
    Posted on September 24th, 2021 03:40 PM
    Shawn Kaplan and his team were top notch!! Their expertise during this process was incredible. The closing process was seamless. We were very happy with the Shawn Kaplan team.
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    S
    Sanchez L
    Posted on September 22nd, 2021 11:36 PM
    first time home buyer I couldn’t have been a better team than Kaplan. Thank you ❤
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    Matthew M
    Posted on September 21st, 2021 06:55 PM
    Outstanding! Highly recommended if you want to do a mortgage the right way! Shawn and team are amazing and will treat you like family! Thanks Shawn and Team!
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    Rachel W
    Posted on September 21st, 2021 03:12 PM
    The Kaplan team was so helpful! They were quick to answer any questions I had, always kept me informed, and had my back were any problems to arise! I would highly recommended to anyone looking to buy!
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    Dallas P
    Posted on September 20th, 2021 01:57 PM
    Went through the home purchase process with Shawn's team 7 years ago, and returned for a refinance this year. Always professional and they make the process super easy. You are never in doubt about where you are in the process. Great Experience!...
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  • Zillow
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    Tracy H
    Nashville, TN
    Posted on September 20th, 2021 12:00 AM
    I whole heartedly recommend Shawn Kaplan! The entire experience of refinancing our mortgage loan was seamless. I appreciated the transparent, continual communication from the Kaplan team. Multiple persons communicated weekly, informing of progress...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time