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Shawn Kaplan at CrossCountry Mortgage - Branch Manager | NMLS #184641 in Franklin, TN

Shawn Kaplan at CrossCountry Mortgage

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Branch Manager | NMLS #184641

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Zillow
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    Jed S
    Franklin, TN
    Posted on January 26th, 2022 12:00 AM
    Working with Shawn and the team was simple and generally effortless. Their process was supported with great tutorials and documentation that made you feel informed and reduced stress. I've used them twice, and will use them again in the future....
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    Jonathan R
    Posted on January 23rd, 2022 03:51 PM
    Highly recommend! We've used them for 3 different properties and the process was smooth each time. Their responsiveness and guidance throughout each part of the process is much appreciated.
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    Laura L T
    Posted on January 21st, 2022 07:10 PM
    This is the 3rd time we have used Shawn & his team!! We wouldn’t choose any other group to help us navigate the home buying process. Not only did Shawn & his team provide a smooth, painless process for us, Shawn himself helped us go into the...
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    Dustin T
    Posted on January 19th, 2022 05:27 PM
    Such a smooth, turn-key process with Shawn Kaplanand his team. I recommend him to everyone we know who's looking to buy! Got a great rate and felt very informed along the way!
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    Jeremy T
    Posted on January 18th, 2022 07:02 PM
    Shawn and his team provided excellent service throughout the process of purchasing our home. Regular contact and enthusiasm while answering our multitude of question gave us peace of mind. They went above and beyond in a way I didn't expect...
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    Tami H
    Posted on November 26th, 2021 01:41 PM
    I was very pleased with the personal service as well as with how quickly the team completed my refinance - and the rate was the icing on the cake!! I will definitely call on them again!
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    Pamela L
    Posted on November 24th, 2021 05:07 PM
    It was great working with the Kaplan Team of Legacy Mutual Mortgage! Shawn, Matt and Donna were always there to answer any questions that I had, but they answered most before even asking by going over all of the details needed each step of...
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    Cindy L
    Posted on November 22nd, 2021 09:47 PM
    In a world that feels like it’s lost any semblance of customer service, let alone customer customer care, somehow Shawn Kaplan and his incredible teammanage to always exceed any possible expectations.I am so grateful for the incredible knowledge,...
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    Cassie Y
    Posted on November 22nd, 2021 05:43 PM
    The Kaplan Team helped us in purchasing our home as we moved from out of state. They were very detailed in the entire process and made it very easy for us to keep us with everything, and explained everything to us along the way. They are very...
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    Jillian K
    Posted on November 21st, 2021 07:36 PM
    Shawn, Donna, and his team were responsive, efficient, and got our loan done on time & within the range we were planning on being. When there was necessity to pivot during the deal, they were ready and already had different action plans to...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Franklin, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184641 | Branch NMLS #2454943
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    DSCR Loans
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    Bank Statement Mortgages
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184641
    Hobbies
    • Hunting
    • Car Shows
    • Family Time