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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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9 AM to 5 PM(Open now)
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closed
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closed
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Reviews from Web
They answered all of our questions. They made the process very easy. It just really went smooth.
Reply from Shawn Chappell
April 3rd, 2026 03:22 PM
I'm pleased to hear that the process felt smooth for you, Michael. Answering all your questions and making things straightforward is always my goal. If you ever have more questions or need further assistance, I'm here to help.
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from User123
Reply from Owner
March 27th, 2026 02:17 PM
Thank you, User123, for the positive rating. If you have any further thoughts or need assistance in the future, please feel free to get in touch.
The team was very communicative and friendly, and quick to follow up. I would highly recommend Shawn and his team.
Reply from Shawn Chappell
March 26th, 2026 08:02 PM
It's great to hear that you found the communication and friendliness from my team helpful, Lea. I'm pleased that our approach made a positive impression. Your recommendation means a lot to me, and I'm always here if you have any future needs...
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Shawn was absolutely fantastic to work with! He was patient with us while we made decisions and gathered our information. He explained things thoroughly and was so friendly and helpful throughout the entire process! We are so thankful we had...
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Reply from Shawn Chappell
March 24th, 2026 03:26 PM
I'm really glad to hear you felt supported and informed throughout the process, Laura. Patience and clarity are key values I strive to bring to every client's experience. It was a pleasure working with you, and I'm thankful for the opportunity....
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Shawn and his team have made this experience so smooth for us! I'm grateful to have someone to call with questions and to know they have our best interest in mind.
Reply from Owner
March 23rd, 2026 04:08 PM
I'm pleased to hear that your experience has been smooth, Sarah. It's always my goal to be available for any questions and ensure I act in your best interest throughout the process. If you have further inquiries or need assistance, I'm here...
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Communication was excellent
Reply from Shawn Chappell
March 18th, 2026 04:30 PM
Thank you for letting me know that you appreciated the communication, Aaron. It’s important to me to keep clients informed and comfortable throughout the process. If there’s anything else I can help with, please feel free to contact me.
Shawn was very friendly and helpful to us as purchased our first home.
Thanks again Shawn!
Reply from Owner
March 16th, 2026 03:27 PM
I'm pleased to hear that I could be a part of your first home purchase, Christy. It means a lot that you found my assistance friendly and helpful. If you have any more questions or need anything further down the line, don't hesitate to reach...
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Rylee D
Reply from Owner
March 16th, 2026 07:35 PM
I appreciate your rating, Rylee. Thank you for choosing to work with me at Waterstone Mortgage. If you have any questions or need further assistance, feel free to reach out.
Shawn and his team were great! They were fast and quick to respond and help, and always willing to assist with anything! We loved working with them all.
Reply from Shawn Chappell
March 16th, 2026 04:37 PM
It's great to hear that you had a positive experience working with me and the team, Rylee. I’m glad we could assist you quickly and effectively throughout the process. If there's anything more you need, don’t hesitate to reach out.
Everyone was very helpful and friendly!
Reply from Shawn Chappell
March 12th, 2026 05:43 PM
I'm glad to hear that you found everyone helpful and friendly, Christy. It's important to me that your experience was positive. If you ever have more questions or need assistance, I'm here to help.
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions