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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shawn was extremely responsive, and was a great help. Kept in constant contact and explained everything clearly and easy to understand.
Reply from Owner
January 8th, 2026 10:57 AM
Thank you Ian! We enjoyed helping you purchase your first home. We are grateful you took us on the journey with you. We will stay in touch. Congratulations!
Shawn and Valerie are great to work with, they are efficient and really know the mortgage business inside and out. I highly recommend them!
Reply from Owner
January 8th, 2026 10:57 AM
Thank you, Tracy! We appreciate the feedback. You were great to work with also!
What a great experience working with Shawn during the purchase of our new home!!! He was very informative, helpful, and his communication was the best. But, best of all he is a genuinely great guy who was a pleasure to work with. Thank you...
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Reply from Owner
January 8th, 2026 10:57 AM
Thank you for your feedback, Tony! Valerie and I working with you just as much. Congrats on your new home! We'll see you at our next client event.
Shawn and his team are great! My wife and I were first time home buyers and felt confused and anxious about the mortgage process. Shawn helped explain everything out and answered all of our questions. Valerie provided all the documents we needed...
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Shawn and his team helped us so much. They made the process as simple as could be and they were very helpful and patient the whole time!!! We can’t thank them enough for everything they did for to make sure we got our forever home!
Shawn and his team are great! They were professional and timely with the process. Shawn was quick and knowledgeable with answering all of my questions. Him and his team helped make the process go smoothly!
Shawn and his team were incredible. They made our home loan process smooth and easy. I would highly recommend Waterstone Mortgage!
Reply from Owner
January 8th, 2026 10:57 AM
Thank you Bailey! We appreciate the kind words. Happy homeownership!
Shawn was so helpful in our journey to buy a house. So many hurdles and questions came up and Shawn was on top of all of it and made sure we got exactly what we needed.
Reply from Owner
January 8th, 2026 10:57 AM
Thank you for the kind words, Ryan! We appreciate the opportunity to serve you and Brie!
It was such a pleasure working with Shawn and his team,They went out of their way to help and make things happen in a smooth way.They answered all our questions patiently, they discussed all the options and the details.Highly recommended,Very...
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Reply from Owner
January 8th, 2026 10:57 AM
Thank you, Tahani! You were fantastic to work with. We appreciate you.
It was such a pleasure working with Shawn and his team, They went out of their way to help and make things happen in a smooth way. They answered all our questions patiently, they discussed all the options and the details. Highly recommended,...
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions