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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Shawn was very knowledgeable and took time to explain when we had questions. He was always quick to respond and even helped identify fraudulent phishing email communications during the whole process.
Reply from Shawn Chappell
May 14th, 2025 02:10 AM
I'm thrilled to hear that you found my assistance helpful and informative, Jennifer. It was my pleasure to ensure your questions were answered promptly and to help safeguard against phishing attempts. Thank you for trusting Waterstone Mortgage...
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Professional approach with a down to earth fun group!
Reply from Shawn Chappell at Waterstone Mortga...
April 21st, 2025 01:48 PM
I'm glad to hear that you appreciated approach and enjoyed working with our team. It was a pleasure assisting you again, Mike, and thank you for the positive feedback!
Shawn and Valerie provided excellent service on our mortgage. Was a pleasure from beginning to end! Thanks guys!
Reply from Shawn Chappell
April 21st, 2025 01:50 PM
We're thrilled to hear that you had a pleasurable experience with our team. It was a pleasure working with you and helping you buy to be near family again. Thank you for your kind words!
Shawn was great to work with. He took the time to explain all of our options and guided us through the process.
Reply from Owner
April 21st, 2025 01:50 PM
We're thrilled to hear that you had such a positive experience. It was a pleasure to guide you through the process and ensure you understood all of your options. Thank you for your kind words and the 5-star rating.
Shawn took the time to explain all the options for us and guided us through our decisions.
Reply from Shawn Chappell at Waterstone Mortga...
April 16th, 2025 01:46 PM
We're glad to hear that our explanations and guidance were helpful to you. It was a pleasure assisting you and Mike with your mortgage decisions. Thank you for your kind words and for choosing Waterstone Mortgage again! Cheers!
Everyone was extremely helpfull and we never felt like we didn't know what the next steps were. We never had problems getting all of our questions answered either. Would recomend.
Reply from Shawn Chappell
April 16th, 2025 01:48 PM
Megan, we're delighted to hear that you felt supported throughout the process and had your questions answered effectively. It was a pleasure assisting you and Christian, and I appreciate your recommendation!
Great communication!
Reply from Shawn Chappell
April 16th, 2025 01:47 PM
I'm glad to hear that you were pleased with the communication, Jessica. It was a pleasure assisting you with your mortgage needs. If there's anything else I can help with, please feel free to reach out.
Responsive to all of our questions at anytime to help us understand everything
Reply from Shawn Chappell
April 10th, 2025 11:46 PM
I'm glad to hear that I was able to assist you by being responsive to your questions and helping you understand everything. Your feedback is greatly appreciated, and I am here if you need any further assistance.
Shawn was wonderful in taking us, first time
home buyers, through the process with our VA loan. He went above and beyond working to find us the best deal for us
Reply from Shawn Chappell at Waterstone Mortga...
April 1st, 2025 02:28 PM
Thank you, Katie! It was a pleasure helping you and Santi purchase your first home! Congrats!
Shawn was very helpful and took time to answer all my questions
Reply from Shawn Chappell at Waterstone Mortga...
March 29th, 2025 07:41 AM
I'm glad to hear that I was able to assist you effectively and provide the answers you needed. Thank you for your kind words, Hayley. If you have any more questions in the future, please feel free to reach out.
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions