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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer

With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shawn, you are the best and you are amazing. You are not just providing mortgage support, you just be part of my loan process and whole process completely seamless, well-structured, organized and I am so happy about your support. Thanks a lot....
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Shawn and Valerie made my home loan process completely seamless, well-structured, organized, incorporated current technologies, and achieved an exceptionally happy customer at the end of the day. I utilized the Waterstone Team for my second...
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Reply from Owner
January 8th, 2026 10:57 AM
Thank you, James! We appreciate the feedback. We appreciate the opportunity to serve you. We look forward to keeping in touch!
Shawn and Valerie made my home loan process completely seamless, well-structured, organized, incorporated current technologies, and achieved an exceptionally happy customer at the end of the day. I utilized the Waterstone Team for my second...
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We can't thank Shawn and his team enough. Helped us out with any questions we had and keeping us on track to close on time. Shawn and his team are passionate about what they do and it definitely shows.
I worked with Shawn Chappell at Waterstone Mortgage. I had a really great experience and wanted to share. He’s very knowledgeable on all the loan products and they have several flexible options. He’s very good at explaining the terms as well....
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Reply from Owner
July 10th, 2024 02:38 AM
Thanks Marcos! Working with a true Real Estate professional like yourself makes our job much easier. We are always here to help you and your clients!
Shawn and his team were great to partner with. They were very quick to respond to any questions we had, extremely organized and were great communicators! Made the whole process as easy as possible.
Working with Shawn and his team was a wonderful experience. I can not recommend him highly enough. Shawn was responsive, professional, and highly knowledgeable. His video breakdowns of specific parts of the mortgage process were not just generic,...
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Shawn is an absolute wonder to work with. This was my first time buying a home, and he stepped me through each process seamlessly and was willing to answer all of my questions. He never saw any question as silly, and was so kind and thorough...
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Shawn, Valerie and the whole team at Waterstone made my first home purchase a DREAM. The process was so smooth from start to finish. They are kind and communicative and created a space where I felt comfortable questions (even dumb ones I maybe...
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Shawn and Valerie came highly recommended and helped us navigate a tough market as first-time home buyers. They were very responsive and we would highly recommend them!
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions