Top 5%
Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Shawn and Valerie were so friendly and easy to work with and the fact that we could do everything online made the process so much easier. Also, their frequent emails to keep us up to date were helpful as we weren't left in the dark
Reply from Shawn Chappell
November 11th, 2025 09:03 PM
It's great to hear that you found working with Valerie and me friendly and straightforward, Rita. I'm glad that the online process and our frequent updates made everything easier for you. If you have any more questions or need assistance, feel...
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Great company and people to work with. They brought us across the finish line in record time to close the deal on a rental property for our family!
Your people were great and made the process very easy to navigate. We haven't bought a house in many years and everything now seems to be electronic, almost paperless. Your company and people went "above and beyond" to help us secure a mortgage...
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Reply from Shawn Chappell
November 10th, 2025 03:55 PM
I'm very glad to hear that you found the process easy to navigate, Richard. It's great to know that the electronic and almost paperless process worked well for you, especially after not having bought a house in many years. I'm pleased that...
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They handled a very quick transaction with no bumps!!
Reply from Shawn Chappell
November 4th, 2025 04:53 PM
I'm pleased to hear that everything went smoothly with your transaction, Pamela. If you need anything else in the future, feel free to get in touch.
Shawn and Valerie make everything quick and easy!
Reply from Shawn Chappell
November 3rd, 2025 02:28 PM
Tyler, I'm pleased to know that you found the process quick and easy with Valerie and me. If you ever have questions or need assistance in the future, don't hesitate to reach out.
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Reply from Shawn Chappell
October 28th, 2025 05:34 PM
Roger, thank you for your rating. If there's anything specific you'd like to share about your experience, I'm open to hearing more. Your feedback is important to me.
Shawn was very good at answering my emails & answering all my questions.
Reply from Shawn Chappell
October 23rd, 2025 01:06 PM
Thank you for taking the time to share your feedback, Olivia. I'm glad I could effectively address your emails and questions. If you have any more inquiries or need further assistance, feel free to reach out.
Shawn/Val were so great to work with! The communication was top tier from them both. I always knew what the status of our loan application was at and what was needed from me. Shawn was always available to answer any questions we had as well....
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He was involved at every step and I felt very supported. Him and Val! They both kept me informed the entire time and was always available to answer any quesitons we had.
Reply from Shawn Chappell at Waterstone Mortga...
October 1st, 2025 02:45 PM
Thanks Kelly! Val and I enjoyed helping you and Luke navigate purchasing your home. We certainly appreciate you.
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Cassidy W
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions