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Shawn Chappell at Waterstone Mortgage NMLS #4...
Sales Manager / Senior Loan Officer
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strate... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Shawn and his team were very knowledgeable and answered all our questions. They were always prompt in their responses and turnaround times. He also got us a very nice rate by advising us when to lock in at the perfect time. Would definitely...
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Reply from Shawn Chappell
September 27th, 2025 07:41 PM
I'm grateful for your feedback, Cassidy. It's rewarding to hear that my knowledge and the team's responsiveness made a difference in your experience. Securing a favorable rate by timing it effectively can be crucial, and I'm pleased it worked...
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I was well-informed every step of the way. Every person of the team was very helpful and responsive. It was a relatively easy process overall. I loved getting the numbers run on the properties I was looking at. I thought that was very helpful...
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Reply from Shawn Chappell
September 4th, 2025 01:50 PM
It's great to hear that you felt well-informed throughout the process, Darcie. Ensuring you have the information you need at each step is key, and I'm glad the team's efforts made things easier for you. I'm delighted that running the numbers...
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Working with Shawn and his team has been nothing short of excellence from start to finish. They have brought new ideas and options to the table, and the process from start to finish has been easy, organized, and on time. There's no other lender...
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Reply from Owner
October 1st, 2025 02:46 PM
Thanks Scott! It's been a fun run with more to come!
Easy to talk to and worked respectfully with my financial advisor. He was willing to work as part of a team for my best interest.
Reply from Shawn Chappell
August 23rd, 2025 09:15 PM
I appreciate your feedback, Sheryl. It's great to know that you found it easy to communicate with me and that working collaboratively with your financial advisor was beneficial for you. Being part of a team and ensuring your best interests...
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Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Sasha B
Shawn was very helpful, explaining all the things that were difficult to
Reply from Shawn Chappell
August 23rd, 2025 12:28 PM
Thanks, Sasha, for taking the time to leave a review. I'm glad I could help clarify those difficult aspects for you. Ensuring things are understandable is important to me, and I'm pleased to have made a positive impact on your journey. If you...
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Shawn was very respensive and patient to answer all of our questions as first time home buyers .
Reply from Shawn Chappell
August 23rd, 2025 12:18 PM
Thank you, McGovern, for sharing your experience. I'm really glad to hear that I could assist you as first-time homebuyers and patiently address all your questions. It's important to me that you feel supported and informed throughout the process....
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Always kept us informed and answered all our questions very pleasant
Reply from Shawn Chappell
August 21st, 2025 01:25 PM
Thank you, Patty, for your kind words. I'm glad to hear that you felt well-informed and found the process pleasant. Providing answers and clear communication is a top priority for me. I appreciate you taking the time to share your experience...
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Shawn and his team are awesome! This was our first time buying a home, so we had a lot of questions. They were quick to respond and always kind. I would 100% recommend them to anyone purchasing a home.
Shawn, Valerie and the team did a phenomenal job! We were never without information, made us feel at ease and answered all our questions quickly. We could have not gone through the process without their help! Thank you!
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About
With over 15 years as a home loan advisor, Shawn specializes in personalized mortgage solutions that align with his clients' financial goals. His expertise goes beyond standard mortgages, he helps clients build lasting wealth through strategic home financing. As a real estate investor himself, Shawn offers valuable insights into property investment. Outside of work, he enjoys time with his wife, Courtney, and their three boys.
Products & Services
Mortgage Loan Officer
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #473668
Awards
Disclaimer
State of Iowa Exempt Company Registration #2009-0102.State of Idaho Licensee Exempt.Iowa Master Loan Company Registration #88883361 (Regulated Lender Loan Company License).Illinois Residential Mortgage Licensee # MB.6760383.Idaho Regulated Lender Licensee #RRL-8843.Alabama Consumer Credit Licensee #22162.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-188056.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions