New American Funding - Shawenti Sheats
Sr. Loan Officer | NMLS # 1019860
My name is Shawenti Sheats, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1019860, my goal is to provide the best customer service possible along with knowledgeable,... Show More
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Better communication would have been appreciated . My loan took longer than expected to finish which hindered my buying process. Overall, my needs did not feel prioritized.
Reply from Shawenti Sheats
January 6th, 2025 04:50 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Great service .
Reply from Shawenti Sheats
December 14th, 2024 04:46 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
The entire team worked hard to get everything together and made it all work.
Reply from Shawenti Sheats
December 11th, 2024 04:24 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Shawenti Sheats truly helped us. However, because of the rate we were given we doubt that we can refer friends. The rate was way too high.
Reply from Shawenti Sheats
December 9th, 2024 08:08 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Helping and educating first-time homebuyer
Everyone made this whole process go smoothly and easier than anyone could imagine.
Reply from Shawenti Sheats
October 28th, 2024 06:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
If they wouldn't have tried to rush the process and close early my closing date was changed multiple times just to close on the original date we came up withand the loan officer wasn't really straight forward on the updates with me and the...
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Reply from Shawenti Sheats
October 17th, 2024 03:54 PM
I'm sorry to hear that you feel this way, let me start by saying, my agenda was to ultimately close your loan.... we as a company pride ourselves on customer service and with my 24 years of experience. I take pure joy in helping people become...
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Shawenti is very responsive, thorough, and so kind and pleasant to work with. I did one mortgage with her already and called her for this second one because she made working with her so easy the last time. I would absolutely recommend NAF to...
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Reply from Shawenti Sheats
October 7th, 2024 03:14 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
The level interaction to keep me up date on the entire process , and the quick and immediate responses I get to questions and concerns I had. Above all, Shawneti customer service skill is awesome.
Reply from Shawenti Sheats
September 22nd, 2024 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Easy to work with.
Reply from Shawenti Sheats
September 7th, 2024 08:14 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
My name is Shawenti Sheats, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1019860, my goal is to provide the best customer service possible along with knowledgeable, unbiased advice.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1019860
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing