New American Funding - Shawenti Sheats

Name: New American Funding - Riverside
Address: 11820 Pierce St Ste 100, Riverside, California, 92505
Telephone: +1-714-252-3405
Rating: 4.48

Sr. Loan Officer | NMLS # 1019860

New American Funding - Riverside +1

4.48

(158)

My name is Shawenti Sheats, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1019860, my goal is to provide the best customer service possible along with knowledgeable,... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 252-3405

Riverside, CA

https://www.newamericanfunding.com/mortgage-loans/shawentisheats

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4.48

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Stephen is just the best. He was so kind and patient with us. He walked us step by step through the whole process. We used him when we bought our first home and now for the second home he is just as good if not better. Thanks again mr. Farris....

Reply from Owner

January 23rd, 2026 12:00 AM

I’m truly grateful for your kind words, Valentina. It’s been a pleasure assisting you with both of your home purchases and guiding you each step of the way. Your trust and support mean a lot to me. If you ever have any more questions or need...

Better, faster, and more immediate communications. More honest, quick, and attentive responses.

Reply from Shawenti Sheats

December 29th, 2025 05:29 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Probably a really nice person but the overall communication was terrible. I will admit it was not what I've expected for 25 years in the business. should have replaced her on day one one of my locals from NAF,, but the consumer had a relationship...

As a 1st time home buyer like me is quite challenging & will need lots of time i though its not possible but from meeting up my realtor Sheryl Magdayao she recommended me to my awesome loan officer Rodel Flores. Both of them has beed really...

Reply from Owner

February 23rd, 2026 12:00 AM

Hello Thara, thank you so much for taking the time to provide a review and for the recommendation. We appreciate you choosing us as your lender of choice to assist with your home financing needs. We hope you and your family will make many lifetime...

Was approved for higher than i could afford but wasn't told until 2 days before closing was scheduled then had to add a co signer and scramble to get documents in closing was delayed 3 more weeks everyday there were new documents requested...

Reply from Shawenti Sheats

November 4th, 2025 04:05 PM

Great communication throughout the process.

Reply from Shawenti Sheats

October 31st, 2025 04:58 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Shawenti was a pleasure to work with, she helped make everything easy to understand. She kept open lines of communication and answered all my questions.

Reply from Shawenti Sheats

October 14th, 2025 02:04 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Better communication maybe a lost of all items I needed in the beginning so it wasn't one thing after another

Reply from Shawenti Sheats

October 9th, 2025 03:39 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

I quickly received answers to any and all questions I had. The process moved quickly once I found a home I liked. I am now moved in and enjoying my new house. I want to thank the whole NAF team that made this happen for me. 👍😁

Reply from Shawenti Sheats

August 6th, 2025 02:28 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Shanti always kept me open lines of communication with me

Reply from Shawenti Sheats

July 9th, 2025 01:52 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.