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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
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    Leopoldo A Y
    Oakland, CA
    Posted on January 6th, 2026 05:56 PM
    Shanti Thomas has received a review with 5 star rating from Leopoldo A Y
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    Easwar A F S
    Hayward, CA
    Posted on January 6th, 2026 06:56 AM
    Professional and smooth
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    Deepak P
    Hayward, CA
    Posted on December 29th, 2025 04:56 PM
    Very competent team and very responsive..
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    Ryan H
    Oakland, CA
    Posted on December 6th, 2025 09:10 AM
    Shanti Thomas has received a review with 5 star rating from Ryan H
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    Maricruz S
    Oakland, CA
    Posted on December 4th, 2025 06:31 PM
    Shanti & her team were responsive, patient, and incredibly accommodating throughout the entire transaction. Smooth communication, quick turnarounds, and excellent support from start to finish. Highly recommend!
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    Laura A A
    Oakland, CA
    Posted on November 27th, 2025 04:03 PM
    We had an outstanding experience working with WFG, thanks especially to Shanti Thomas. Shanti was incredibly professional, attentive, and knowledgeable throughout the entire process. She communicated clearly at every step and made sure all...
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    Elizabeth H
    Oakland, CA
    Posted on November 27th, 2025 03:12 PM
    Shanti was on top of the file and she kept me informed
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    Matthew A R T
    Oakland, CA
    Posted on November 24th, 2025 03:39 PM
    Shanti Thomas has received a review with 5 star rating from Matthew A R T
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    Jose F
    Oakland, CA
    Posted on November 18th, 2025 12:57 AM
    Shanti Thomas has received a review with 5 star rating from Jose F
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    Mary L M
    Oakland, CA
    Posted on November 17th, 2025 08:48 PM
    Shanti is the best! I have been dealing with her on most of my transactions (all the ones I could choose the escrow officer) for over 20 years and love that she is still available for me. Thank you!!
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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    Time Zone

    Pacific Standard Time (PST)