Top 5%
Shanti Thomas
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
We had a small discrepancy with the city of Oakland and Shanti made sure it was corrected.
Shanti Thomas has received a review with 5 star rating from Lucero G
It was a great experience working with Shanti and her team as it has been the last 15 years. She is great at what she does and is always responsive. So happy to do business with her and will continue doing business with her moving forward....
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Attentive, Knowledgeable, Integrity, Compassionate
Professional driven by ASAP attitude to get the job done!
Intiailly the title was recorded. We were assigned 4 or 5 different nortaries to come back out to correct the original documents. They all complained about the time we were available after work, wednesday at 5PM. They all also said "they are...
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Ialways get consistent and a superior level of service from her team!
Shanti Thomas has received a review with 5 star rating from Ismael A P
I had a great experience! The escrow officer was professional, attentive, and made the process smooth and stress-free. Communication was clear, and every detail was handled with care. Highly recommend!
Great and speedy
Shanti is wonderful. I know that she's going to take care of everything for me. I don't have to call and ask, she just gets it done. I love working with Shanti.
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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