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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
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    Amy A
    Hayward, CA
    Posted on February 27th, 2026 05:09 AM
    Shanti and her team are always so professional, helpful and quick to answer questions. I appreciate all their hard work on every file.
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    A
    Alan A M
    Hayward, CA
    Posted on February 23rd, 2026 05:03 PM
    With out Shanti I would have never known what to do! Thank you so much.
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    Lyna N
    Hayward, CA
    Posted on February 6th, 2026 04:36 PM
    Shanti Thomas has received a review with 5 star rating from Lyna N
  • SFTP
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    Dennis K
    Richmond, CA
    Posted on February 3rd, 2026 03:48 AM
    Shanti Thomas has received a review with 5 star rating from Dennis K
  • SFTP
    M
    Myriam C
    Oakland, CA
    Posted on February 2nd, 2026 11:03 PM
    Good communication and faster response.
  • SFTP
    D
    Dwayne T
    Pittsburg, CA
    Posted on January 27th, 2026 04:36 AM
    It was a very easy process using Docusign.
  • SFTP
    M
    Maha J
    Pittsburg, CA
    Posted on January 27th, 2026 03:38 AM
    You made the process easy and stress free. Thank you.
  • SFTP
    A
    Antonio C
    Oakland, CA
    Posted on January 19th, 2026 04:58 PM
    It was a difficult deal in so many ways and Shanti and her team helped make it happen! Cheers!
  • SFTP
    A
    Anna M
    Hayward, CA
    Posted on January 15th, 2026 08:22 PM
    Tact and patience! Thanks for a great job :-)
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    Jackson L
    Hayward, CA
    Posted on January 12th, 2026 04:53 PM
    Quick response to questions. Great communications.
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
    What is the Search Rank Score®?
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    Time Zone

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