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Shanti Thomas - Escrow Officer in Castro Valley, CA
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Shanti Thomas

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Escrow Officer

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At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
  • SFTP
    C
    Cristina C
    Oakland, CA
    Posted on September 21st, 2026 10:18 PM
    Shanti was great with my client!
  • SFTP
    A
    Ann K
    Castro Valley, CA
    Posted on September 15th, 2026 03:51 AM
    Totally professional and efficient staff. From first connection to final signing I was kept up-to-date along the way. At my final signing Shanti was a pleasure to deal with. She explained everything clearly and made it easy to understand. It...
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  • SFTP
    C
    Customer 4
    Hayward, CA
    Posted on August 25th, 2026 03:13 AM
    amazing ty
  • SFTP
    C
    Customer 5
    Fremont, CA
    Posted on August 24th, 2026 11:01 PM
    Shanti is very knowledgeable and willing to break down the technical terms into easily understandble language.She is very efficient, and processes the documents fast so we can review and ask questions or get clarifications in a timely manner...
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  • SFTP
    C
    Connie T
    Fremont, CA
    Posted on August 24th, 2026 07:01 PM
    Shanti was both efficient and knowledgeable. She was wonderful to work with.
  • SFTP
    C
    Customer E
    Cherryland, CA
    Posted on August 20th, 2026 05:22 PM
    Smooth process... Shanti was great
  • SFTP
    J
    Jay D
    Fairview, CA
    Posted on August 17th, 2026 07:39 PM
    Shanti Thomas has received a review with 5 star rating from Jay D
  • SFTP
    J
    Joyce E
    Oakland, CA
    Posted on August 13th, 2026 03:02 AM
    Shanti Thomas has received a review with 5 star rating from Joyce E
  • write_review_unverified
    J
    Jay D
    Posted on August 12th, 2026 08:59 PM
    A huge thanks to Shanti and her team for their outstanding service! Excellent communication, prompt responsiveness, and a smooth, efficient process from beginning to end.
  • SFTP
    C
    Customer 4
    Sacramento, CA
    Posted on August 10th, 2026 08:35 PM
    I use WFG Shanti and Tarsha when ever I can the customer service, level of knowlegde and proactiveness is uncomparable to other title companies.. Always my first go to......
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    About
    At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
    Products & Services
    Escrow Service
    Title Insurance
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    Time Zone

    Pacific Standard Time (PST)