Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shana is extremely friendly and approachable. Her wisdom and knowledge sharing is helpful to people who is purchasing a big transaction in life. Thank you Shana for everything!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you so much for being an amazing client! Will miss our chats!
Shana had to take over my account in the eleventh hour of my loan and whipped it up to shape and I was able to close on my closing date! She was helpful in every way!
Shana had to take over my account in the eleventh hour of my loan and whipped it up to shape and I was able to close on my closing date! She was helpful in every way!
Shana had to take over my account midway through everything and little to my knowledge, there was a lot to do still. Shana took it and ran. She was knowledgeable and pretty much at my beck and side the whole time. She was always there at any...
read more
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm immensely grateful for your kind words and five-star rating, Heidi. It was a pleasure to step in and assist you during your experience with First Federal Bank. I'm glad to hear that you found my service knowledgeable and timely. Remember,...
read more
Communication
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your kind rating, Yuan! Feedback like yours helps me constantly improve. Communication is certainly a key factor in our service at First Federal Bank, and I'm glad to hear that this aspect stood out in your experience. I look forward...
read more
Regular and ongoing communication.
Transparency about options and fees.
Helpful guidance along the way.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear that you had such a positive experience, Amy! At First Federal Bank, we strive to maintain constant, transparent communication and provide useful guidance for our valued customers. I'm glad I could assist in making your...
read more
As a first time home buyer, this process can be really overwhelming and scary. Shana did an amazing job at communicating with us and helping us with every step of the process. We couldn't be happier with the services and hospitality we received...
read more
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for taking the time to share your positive experience, Madison. I'm thrilled that I was able to make your first-time home buying process less daunting and more enjoyable. Your satisfaction is my top priority, and I'm glad to hear...
read more
Shana was amazing. As professional as anyone I’ve ever worked with. Her intentions were to educate us on prices and the process. We trusted her immediately and enjoyed how kind she was. We could not have done this without her guidance!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm truly grateful for your kind words, Ethan. I'm delighted to hear that you found value in the consultation and felt comfortable throughout the entire process. Your trust is highly appreciated and it's always a pleasure to guide customers...
read more
Shana was efficient, on top of our paperwork, kept us informed, and quite nice to work with. So sorry for her recent loss, too.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm truly grateful for your kind words and high rating, Susan. I'm pleased to hear that you were satisfied with the service you received. It's always my priority to keep my clients informed and ensure the process is as seamless as possible....
read more
Shana Sowles was always there and communicated with every step of the way.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you so much for your positive feedback and for the 5-star rating, Gustavo. I'm glad to know that my communication was beneficial for you. It's my goal to ensure my clients are always informed and comfortable during each step of the process....
read more
111–120 of 439
About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
View All
Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!