Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ... Show More
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Shana was efficient, on top of our paperwork, kept us informed, and quite nice to work with. So sorry for her recent loss, too.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm truly grateful for your kind words and high rating, Susan. I'm pleased to hear that you were satisfied with the service you received. It's always my priority to keep my clients informed and ensure the process is as seamless as possible....
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Shana Sowles was always there and communicated with every step of the way.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you so much for your positive feedback and for the 5-star rating, Gustavo. I'm glad to know that my communication was beneficial for you. It's my goal to ensure my clients are always informed and comfortable during each step of the process....
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Shana was great to work with initially however later the communication was spotty and once it went to processing there was not a lot of updates
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Shree, thank you! I'm sorry you felt communication was spotty. I pride myself on communication, and I wish you had let me know how you felt. Once it went to processing, there wasn't a lot of updates because the file was so clean and then a...
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Personal interaction that resulted in a very smooth transaction.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm delighted to hear that you had such a positive experience, Richard. Ensuring smooth transactions and providing personal interactions are key priorities for us at First Federal Bank. Thank you for the excellent rating and for taking the...
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Working with Shana was a great experience! She was extremely knowledgeable, patient, and attentive throughout the entire purchase process. Anytime I had a question I never hesitated to ask Shana and I was always met with a thorough and informed...
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Shana and her team worked hard to help us close within 30 days per seller special request. Awesome and thank you for helping us and the excellent service!
Shana and her team worked hard to help us close within 30 days per seller special request. Awesome and thank you for helping us and the excellent service!
Thank you Shana and team working hard to close in 30 days. Excellent!
The requests from the underwriters seemed never-ending. I think Shana tried to protect us at the beginning while asking for the bare minimum from us (which we understood and appreciated) but in retrospect, it might have been easier to receive...
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Shana was very supportive as she helped me navigate the process as a 1st time home buyer. I really appreciate all her hard work.
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About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
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Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
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Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!