Shana Sowles
Sr Mortgage Lender
Kansas State University
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each ... Show More
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Good communication, clear process
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you so much for the perfect rating and kind words, Carla. It was a pleasure for me to assist you. Your feedback about the clear communication and process is much appreciated. I'm glad to have made your experience with First Federal Bank...
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Shana answered all of my questions quickly and thouroughly.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear that you had a positive experience, Kayla! Your feedback is greatly appreciated. I'm glad I could assist you promptly and thoroughly. Should you have any future inquiries, don't hesitate to reach out. Thanks again for choosing...
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Shana was always available to answer questions and clearly explained each step of the process. She was also consistently looking for opportunities to improve my interest rate during the loan processing period. Great experience overall and would...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
So glad to hear you had a positive experience, David! It was a pleasure to assist you in buying a home through First Federal Bank. I'm thrilled that my efforts to improve your interest rate were beneficial. Always happy to answer any questions...
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Shana is very personable, listens well, and works quickly!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi Megan! Thanks so much for the stellar review and kind words. I'm thrilled to hear that you had a positive experience with me at First Federal Bank. I always strive to provide quick and attentive service, so I'm glad to see that reflected...
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Shana was always very quick to respond and mafe the process easy.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear that you found the process easy, Byron! Making sure my clients receive prompt responses is a priority for me. Thank you for taking the time to leave such a positive review and for the perfect rating. It was my pleasure...
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She always returned my calls on time and kept me updated throughout the whole process.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you Arpita for the review! It was a pleasure working with you!!
Working with Shana and the First Federal Team through all the challenges and issues.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm thrilled to hear that despite the challenges and issues, you had a positive experience working with me and the First Federal Bank team. Your feedback is much appreciated and it motivates me to continue delivering excellent service. Thank...
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Shana was super knowledgeable and helpful. Appreciate all the help she provided!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for being an amazing client! I look forward to helping you with the next property you buy! Best wishes!
From the beginning She has shown exemplary professionalism in handling my loan. She was straight forward and very helpful in explaining the process from start to finish. I highly recommend Shana and her company to my friends.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I was so happy to help, Tevin! Please let me know anytime when I can help! Best wishes!
All good.....
Reply from Shana Sowles
September 12th, 2026 12:18 AM
It was a pleasure helping you and your wife with your refinance needs. Please let me know how I can assist in the future! Best wishes!
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About
With over 20 years in the mortgage industry, Shana is dedicated to building strong relationships and helping clients find the right loan solutions for their goals. She’s known for her honesty, clear communication, and genuine care for each client she serves. A Kansas State University graduate, Shana began her career in sports journalism before following in her father’s footsteps into mortgage lending—a field where she could combine her love for education, communication, and helping others achieve homeownership. Outside of work, Shana enjoys spending time with her husband, three kids, and two dogs. She’s an avid reader, family historian, and traveler who also gives back through community boards and church service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA Mortgage Loans
Conventional Mortgages
FHA Mortgages
USDA Mortgages
Construction to Permanent Loans
First Time Homebuyer Loans
Digital HELOC
ITIN Loan
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Education
- Kansas State University
Positions
- FIRST FEDERAL BANK MORTGAGE LENDERS - SENIOR MORTGAGE LENDERSep 4th, 2012 - Current
Memberships
- NMLS#982835
- NMLS # 982835
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #982835
Hobbies
- Reading
- Geneaology
- Camping
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Disclaimer
My goal is for you to become not just a client, but a friend. I look forward to getting to know you and your family, and how I can help achieve your goals. I treat you the way I want to be treated!
WE ARE A NATIONAL BANK -- Even if your area isn't in the listed service area, here .... I can help you! Just reach out and let's talk!