Sereva Jones
Mortgage Loan Officer
RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080
RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. ... Show More
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24 hours
Thu
24 hours
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24 hours
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Reviews from Web
Sereva walked me through every step of the process ensuring that I knew what to do next and why. She was easy to reach by phone and very receptive and patient. Easily the best broker I've ever worked with!
There was a miscommunication as in what would be promised for an interest rate. Although the issue was resolved by involving my realtor, I felt that shouldn’t have been the case. It took a lot of wiggling to get what was originally offered...
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Reply from Sereva Jones
January 29th, 2026 02:51 PM
Hi Daniel. Thank you so much for sharing your feedback. We are sorry to hear your experience was challenging, and to get a better understanding of the situation we would love the opportunity to speak with you. If you would like to discuss these...
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Sereva was such a great and integral part of our home buying process. She always kept us informed and explained different options along the way that would benefit us. She continued to be available for any questions we had and made it a team...
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Reply from Sereva Jones
January 29th, 2026 02:51 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Sereva was very attentive, knowledgeable and responsive.
Ms. Manuel made this experience worth every obstacle that came our way throughout this process. She is beyond a loan officer. Genuine, caring and honest she handles each home buying process as if she was the client. If you are going to get...
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Closed with ease
It was a smooth transaction!
Excellent customer service, & Great communication!
Sereva, went the extra mile through out the entire process to help us & to make sure we understand everything. My son is going to buying a home I’ve already told him about Sereva. A beautiful person inside & out a pleasure to work with!
The experience cerebral Manuel
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About
RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080
RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage mortgage loan officers live in your communities and know the area.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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