Sereva Jones's Cover Image
Sereva Jones - Mortgage Loan Officer in Norfolk, VA

Sereva Jones

ClaimedPro

Mortgage Loan Officer

Company Logo
RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. ... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    A
    Amanda M
    Norfolk, VA
    Posted on March 24th, 2025 07:18 PM
    Sereva kept us in the loop every step of the way and we always knew where we were in the approval process. She was available to answer my questions at any time and always explaines everything with a clear breakdown. Sereva made this process...
    read more
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    J
    Ja'Quaria D B
    Norfolk, VA
    Posted on February 13th, 2025 04:17 PM
    Sereva and her team were every helpful and communicative . I would recommend 10x over!
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you so much for taking the time to share your experience.We’re so happy to hear that you had an excellent experience. Best of luck to you in your new home and thank you for choosing Homespire Mortgage!
  • Encompass
    J
    Julie J
    Norfolk, VA
    Posted on September 12th, 2024 03:11 PM
    Sereva and her team were very patient with me. The communication and understanding was great. Sereva explained any and everything that I was confused about, which made the process so easy and comfortable for me. Thanks again
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    J
    Julian O
    Suffolk, VA
    Posted on September 3rd, 2024 09:35 PM
    I'm in the military and was deployed at the time. Sereva was patient and always up-to-date with response and information. She answered any questions we had promptly. We had to rent our last house in order to close, but after some discussion...
    read more
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
    A
    Alejandra G
    Suffolk, VA
    Posted on August 29th, 2024 02:52 PM
    Great communication from the beginning. Attentive to our needs and struggles along the way.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    L
    Loura A B
    Suffolk, VA
    Posted on August 9th, 2024 03:43 PM
    This company and Sereva are wonderful to work with. They explain every step and keep you informed of every detail. It was effortless on my part. They got me an amazing rate, and everything was done without me leaving my home. Until it was time...
    read more
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you for the kind review! Your support means a lot to us, and we’re here for you whenever you need us!
  • Encompass
    R
    Ravinn R B
    Virginia Beach, VA
    Posted on June 18th, 2024 08:07 PM
    Sereva, Your team was very thorough. I am grateful for your expert and excellent service.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • Encompass
    S
    Sierra B D
    Portsmouth, VA
    Posted on June 7th, 2024 03:03 PM
    Sereva was knowledgeable and also responded in a timely matter. She was clear with my expectations and concerns, and provided great assistance in the purchase of my first home. I highly recommend!!
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you for the kind review! Your support means a lot to us, and we’re here for you whenever you need us!
  • write_review_unverified
    D
    Debra L
    Posted on April 17th, 2024 09:59 PM
    Sereva Manuel, as our loan officer, was awesome. During our loan approval process, she was highly professional, prompt, courteous, knowledgeable and very responsive to our needs regardless of the time or day. Sereva patiently and thoroughly...
    read more
  • Encompass
    W
    Whitney S M
    Portsmouth, VA
    Posted on March 7th, 2024 10:50 AM
    Sereva is a phenomenal mortgage professional. The knowledge she possess is unmatched. In my opinion, she’s one of the best lenders you could work with. She will keep you informed and explain things to you in detail. Work with her and you will...
    read more
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you for the kind review! Your support means a lot to us, and we’re here for you whenever you need us!
  • 11–20 of 112
    About
    RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.