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Sereva Jones - Mortgage Loan Officer in Norfolk, VA

Sereva Jones

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Mortgage Loan Officer

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RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. ... Show More
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Location & Business Hours
Business Hours
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24 hours
Thu
24 hours
Fri
24 hours
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5 Star
94%
4 Star
6%
3 Star
0%
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Reviews from Web
  • Encompass
    D
    Donovan S B
    Chesapeake, VA
    Posted on January 19th, 2024 04:16 PM
    The open communication made the entire experience pleasant. We were able to ask questions and she made time available every day to answer our questions or to clarify anything we were unsure of. I would personally highly recommend Sereva to...
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    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    K
    Keith B G
    Carrollton, VA
    Posted on January 17th, 2024 06:26 PM
    Sereva gave me the best and utmost service anyone could ask for. She was very pleasant and friendly to talk to. She was very informative and did everything in her power to get me the best rate. She always responded to me in a timely manner...
    read more
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you so much for taking the time to share your experience.We’re so happy to hear that you had an excellent experience. Best of luck to you in your new home and thank you for choosing Homespire Mortgage!
  • Encompass
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    Tina R B
    Newport News, VA
    Posted on December 25th, 2023 06:14 PM
    The communication was good but I do suggest a call every now and then for older people who don’t really text but overall it’s was great to have your company help us through our new home experience it made a smoother transition for me and my...
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    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
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    Xavier S P
    Hampton, VA
    Posted on December 19th, 2023 04:50 PM
    Constant communication throughout the process.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    L
    Loura A B
    Suffolk, VA
    Posted on November 18th, 2023 08:04 PM
    It was effortless on my part. They did everything.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    A
    Angela L J
    Newport News, VA
    Posted on October 17th, 2023 04:00 PM
    The level of expertise, understanding my finances, and communication was stellar! I can't say enough how thankful I am to have worked with such a phenomenal person.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    R
    Roslyn A H
    Suffolk, VA
    Posted on September 26th, 2023 12:59 PM
    Servea responded promptly to any questions I had as a first-time homebuyer. I enjoyed working with her. She made the process seamless for me.
    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    We really appreciate your kind words! We make it our mission to give every client an excellent experience, and we’re so happy to hear that you did 😊 Thank you for choosing Homespire Mortgage! We look forward to working with you again in the...
    read more
  • Encompass
    A
    Anthony D J
    Norfolk, VA
    Posted on August 18th, 2023 04:30 PM
    The knowledge Sereva has is phenomenal! She answered every question I had while exhibiting so much patience. This was my second home purchase, but during this process I realized many things weren't thoroughly explained my first time around....
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    Reply from Sereva Jones
    January 29th, 2026 02:51 PM
    Thank you for the kind review! Your support means a lot to us, and we’re here for you whenever you need us!
  • Encompass
    T
    Timothy D W
    Hampton, VA
    Posted on July 3rd, 2023 04:09 PM
    Super helpful team! Boosted my credit and got me into a dream home!
  • Encompass
    C
    Cassanova P S
    Chesapeake, VA
    Posted on June 24th, 2023 04:09 PM
    From the beginning of the process, Sereva and her team made me feel as if I were family. That took away all the stress out of the whole buying process. To me she's a EXPERT at this... Anytime I had questions she answered them and gave me the...
    read more
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    About
    RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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