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Sereva Jones - Mortgage Loan Officer in Norfolk, VA

Sereva Jones

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Mortgage Loan Officer

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RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. ... Show More
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Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours(Open now)
Sat
24 hours
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Overall Ratings
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5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    A
    Ashana H
    Chesapeake, VA
    Posted on November 6th, 2026 02:18 PM
    Sereva and her team were incredibly helpful, supportive, and committed to making my homebuying journey as seamless as possible. From beginning to end, Sereva demonstrated professionalism, dedication, and genuine care. She was thorough in her...
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    Husain A
    Posted on November 4th, 2026 01:15 PM
    Ms. Sereva is truly one of a kind! From start to finish, she made buying my home smooth, easy, and stress-free. She was always quick to respond, incredibly patient with all my questions, and explained everything so clearly. Her knowledge, professionalism,...
    read more
  • Encompass
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    Husain O A
    Chesapeake, VA
    Posted on November 4th, 2026 01:12 PM
    Sereva made buying my first home a smooth and stress-free experience. I came to her partway through the process after switching lenders, and she quickly got everything moving, set me up with and kept us right on track to close on time.She was...
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  • Encompass
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    Jory H
    Portsmouth, VA
    Posted on October 19th, 2026 10:21 PM
    Thank you for a wonderful and painless experience with buying my first home. I appreciate all the insight you provided and would absolutely work with you again in the future.
    Reply from Sereva Jones
    October 26th, 2026 10:22 PM
    Your review pushes me to keep delivering outstanding service. I’m just a call away if you ever have any questions about rates, or need help refinancing, or with loan programs.
  • Encompass
    E
    Elisa M R
    Portsmouth, VA
    Posted on October 19th, 2026 08:22 PM
    Sereva has a great personality and is alway willing to answer any question that was asked.
    Reply from Sereva Jones
    October 26th, 2026 08:23 PM
    I’m so glad you had a positive experience working with me. You can count on me for any future home loan or real estate financing needs. It was a pleasure working with you.
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    Kevin P
    Posted on October 18th, 2026 02:53 AM
    Awesome experience working with Sereva from start to finish. I usually have her on speed dial for all of my client's needs so it was a no brainer when I needed her to handle our purchase. She handled everything and kept us in the loop every...
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    Reply from Owner
    October 26th, 2026 01:42 AM
    I’m honored by your positive feedback and truly grateful to have given you a great experience. I’m always here if you have any questions or need help navigating the home loan process.
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    Kade B
    Virginia Beach, VA
    Posted on October 16th, 2026 05:19 PM
    Any questions I asked were answered quickly and clearly.
    Reply from Sereva Jones
    October 23rd, 2026 05:19 PM
    Your review truly means the world to me. I’m here every step of the way throughout your homeownership journey, not just for this transaction. If you have questions about VA loans, FHA loans, or conventional loans, feel free to contact me!
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    Quinte W
    Posted on October 7th, 2026 09:18 PM
    Sereva Jones has received a review with 5 star rating from Quinte W
    Reply from Owner
    October 15th, 2026 01:42 AM
    I’m really happy to hear that you’re pleased with our service! If you ever have questions about VA loan benefits or other financing options, I’m always here to help!
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    Q
    Quinte W
    Chesapeake, VA
    Posted on October 7th, 2026 09:18 PM
    Clear communication, open communication, a wealth of knowledge , has the clients best intrest throughout , extremely timely
    Reply from Sereva Jones
    October 14th, 2026 09:18 PM
    Providing consistent, reliable service is always my focus, so I’m glad to hear you had a smooth mortgage experience from start to finish.
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    Ken D E
    Moyock, NC
    Posted on September 30th, 2026 06:46 PM
    Sereva was amazing in helping us secure a loan for our new home. She was extremely helpful, knowledgeable, and professional throughout the entire process. She was always able to answer all of my questions and took the time to explain everything...
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    Reply from Sereva Jones
    October 7th, 2026 06:47 PM
    Your kind words truly mean a lot to me! I’m always happy to provide guidance on mortgage-related matters whether it’s for refinancing or future planning.
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    About
    RW Towne Mortgage is an Equal Housing Lender. NMLS # 1611080 RW Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage mortgage loan officers live in your communities and know the area.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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