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Scott Phegley, Ruoff Mortgage
Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...

Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
I was kept informed every step of the process with timely responses to questions that I had as well as the emails keeping me informed and making it easy to navigate my work life balance so I could get to them when I had the opportunity. He...
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Reply from Scott Phegley, Ruoff Mortgage
November 25th, 2025 04:25 PM
Lorenzo, I'm glad to know that the communication and guidance throughout the home-buying process were helpful for you. Keeping you informed and making sure it fit into your schedule was important to me. I'm pleased I could clarify any misinformation...
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Really shocked at all the fees for this and that. Some didn't even make sense or seemed to be pointless fees. $1325 just in various title fees! I'm a newbie so yeah, I wasn't too pleased with fees on top of fees. Seems like everyone has their...
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Reply from Scott Phegley, Ruoff Mortgage
November 11th, 2025 06:20 PM
Guy, I understand your concerns about the fees involved in the process. It can certainly be surprising at first, especially when encountering many different charges. I'm glad to know that my communication met your needs and that we were able...
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They definitely worked with me on everything really well even when i became frustrated with the process and unknowing of it, handled everything great and glad they was able to make it to where me and my son moved into our forever home, happy...
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Reply from Scott Phegley
October 29th, 2025 04:09 PM
I appreciate you sharing your experience, Jarod. It means a lot to me to know that, even during the challenging moments, everything was handled smoothly enough for you to settle into your forever home with your son. I'm glad you feel satisfied...
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There were many moments where I spoke to Scott expecting to be chastised or even remotely embarrassed by the situation or questions I had. He was always supportive up to a near meltdown when our buyers on our other home were out of country...
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Reply from Owner
October 29th, 2025 04:08 PM
I'm grateful for your thoughtful feedback. It's heartening to learn that I could provide the support you needed during such an important time. Navigating through these processes can be stressful, and I'm glad to have been there to assist and...
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There were many moments where I spoke to Scott expecting to be chastised or even remotely embarrassed by the situation or questions I had. He was always supportive up to a near meltdown when our buyers on our other home were out of country...
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Reply from Scott Phegley
October 29th, 2025 04:09 PM
Gabriel, it's reassuring to know that you felt supported throughout the home-buying process. I understand how stressful such situations can be, and I'm glad I could help ease your worries during critical moments. It's great to hear that you...
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Scott was personable, helpful, friendly and all the positive adjectives in the English dictionary. I have nothing but nice things to say about him and Ruoff Morthat's. I will most likely go through them again for my next home buying experience....
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Reply from Scott Phegley, Ruoff Mortgage
October 29th, 2025 04:08 PM
I'm glad to hear such positive feedback from your experience, Stinnett. It's important to me to build a supportive and friendly environment throughout the home buying process. Your kind words about both me and Ruoff Mortgage mean a lot. I'm...
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As first time home buyers in their 20's it's a very intimidating experience at times, but with Scott's help we had our worries and questions addressed and it was a very calming experience.
Reply from Scott Phegley, Ruoff Mortgage
October 20th, 2025 03:13 PM
Rachael, I understand that buying your first home can be daunting, especially the first one! I'm glad I was able to provide some reassurance and address your concerns. If you ever have more questions or need assistance in the future, I'm here...
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Scott was excellent to work with throughout the entire process. As this was my first home purchase I had no idea what to expect and definitely a stressful period but Scott helped out so much. Scott answered calls and/or emails quickly and made...
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Reply from Owner
October 18th, 2025 11:33 AM
Ashley it was great meeting you! I'm glad to hear that your first home-buying experience was smooth. Assisting you quickly and being available when needed is important to me, and it's rewarding to know that I could help during a potentially...
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Scott was excellent to work with throughout the entire process. As this was my first home purchase I had no idea what to expect and definitely a stressful period but Scott helped out so much. Scott answered calls and/or emails quickly and made...
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Reply from Scott Phegley, Ruoff Mortgage
October 12th, 2025 04:25 PM
It's great to hear that you found the process straightforward and postive. I'm glad I could support you during your first home purchase and make myself available when needed. Clearing to close in nine days is indeed a swift timeline, and I'm...
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Scott took over as our loan officer about a year into my wife and I looking for a house. From the beginning he did everything he could to not only get caught up on what we had going on but also help keep the ball moving forward throughout the...
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Reply from Scott Phegley, Ruoff Mortgage
October 10th, 2025 06:11 PM
Thank you so much for the thoughtful review! It was a privilege to step in and help keep things moving for you both. I’m glad my quick responses and guidance were useful, whether after hours or on weekends. If you ever need anything, from a...
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About
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Specialities
FHA
VA
USDA
Conventional Loans
First Time Buyer
Manufactured Home Financing
Down Payment Assistance
Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 610874
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+5
Achievements
- 2023 Scotsman Guide Top Loan Officer
- 2023 Southern Indiana Loan Officer for most loans closed
- 2024 Southern Indiana Loan Officer for most loans closed
Hobbies
- Auctioneer. Primarily Benefit Auctions
- Hunting and Fishing
- I enjoy spending time with family, friends, and motorcycle rides.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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