Top 5%
Scott Phegley, Ruoff Mortgage
Senior Loan Officer | NMLS# 610874 | Ruoff Mortgag...
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Scott himself was amazing, knowledgeable, easy to talk to and helped us throughout the process I would recommend this service if nothing else but specifically because of him the app was a bit off and kind of a pain but he more than made up...
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Reply from Owner
March 13th, 2026 04:32 PM
Lester, it's great to hear that you found my assistance helpful and knowledgeable throughout the process. I appreciate your understanding about the app and am pleased I could address any challenges it presented. Recommendations like yours mean...
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Scott himself was amazing, knowledgeable, easy to talk to and helped us throughout the process I would recommend this service if nothing else but specifically because of him the app was a bit off and kind of a pain but he more than made up...
read more
Reply from Scott Phegley, Ruoff Mortgage
March 10th, 2026 03:33 PM
Lester, I appreciate your kind words about your experience with me. It's important to me that the process is smooth and understandable, and I'm glad I could assist you effectively. I note your feedback regarding the app, and I will make sure...
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Great communication.
Reply from Scott Phegley, Ruoff Mortgage
March 2nd, 2026 01:10 PM
Thank you for the compliment Tyler and the 5 start rating. If you need anything else, please don't hesitate reach out!
It was a wonderful experience from the first day I met the owner who always there for me 24/7, until I reached the person who was processing the loan.
As for my first experience buying a house,these two people made it seem very easy for me.
Reply from Scott Phegley
March 1st, 2026 07:49 PM
It’s gratifying to know, Prosnique, that your first experience buying a house went smoothly and felt easy. Being available and supportive throughout the entire process is important to me, and I'm pleased that it met your expectations. If you...
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Scott and/or Tom were quick to answer emails and any questions we had. They also worked hard to resolve any issues that came up along the way.
Reply from Scott Phegley, Ruoff Mortgage
February 17th, 2026 07:28 PM
Missy, it's reassuring to know that communication was swift and any issues were managed effectively during the process. If you or Kaylee ever have more questions or need assistance in the future, I'm here to help.
Very helpful and insightful through the entire process
Reply from Scott Phegley, Ruoff Mortgage
February 16th, 2026 06:32 PM
Kaylee, I'm pleased to know that you found the process helpful and insightful. It's important to me that I offer clear guidance and support throughout. If there's anything else you need or any questions arise in the future, please don't hesitate...
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Scott did a great job keeping me informed on every process and answering all questions I had.
Reply from Scott Phegley
February 16th, 2026 06:33 PM
Timothy, I'm pleased to know that I was able to keep you well-informed throughout the process and answer all your questions. Clear communication is something I focus on, and it's great to hear it was helpful for you. If any more questions come...
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Scott and Tom were so attentive and helpful, making it as easy as possible for us to get our new home.
Reply from Scott Phegley
February 4th, 2026 08:30 PM
Sophie, ensuring that the process felt seamless for you is something I always prioritize. It's rewarding to hear that you found the experience attentive and helpful. If you have any questions or need assistance in the future, please feel free...
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I felt I sent a BUNCH of text messages to Scott's phone every couple days it seemed like asking questions and stuff. He never once seemed bothered by me and my million questions he would always explain well, and make sure I understood exactly...
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Reply from Scott Phegley, Ruoff Mortgage
January 15th, 2026 01:48 PM
Billy and Kelly, Thank you so much for the kind words. I am always happy to answer questions and help however I can. It was great meeting you in person at closing. I really appreciate the trust you put in me and wish you all the best in your...
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Scott did a great job and worked with us for over 2 years to get us the house that we wanted
Reply from Scott Phegley
January 15th, 2026 01:49 PM
Audrey, it was great working with you and Jon and I am happy that we could finally bring this together for you guys! All the best!!
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About
Additional Licenses: NMLS# 610874.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Specialities
FHA
VA
USDA
Conventional Loans
First Time Buyer
Manufactured Home Financing
Down Payment Assistance
Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 610874
Gallery
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+5
Achievements
- 2023 Scotsman Guide Top Loan Officer
- 2023 Southern Indiana Loan Officer for most loans closed
- 2024 Southern Indiana Loan Officer for most loans closed
Hobbies
- Auctioneer. Primarily Benefit Auctions
- Hunting and Fishing
- I enjoy spending time with family, friends, and motorcycle rides.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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