New American Funding - Scott Monroe

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-788-8797
Rating: 4.84

Sr. Loan Officer | NMLS # 1653946

Consumer Direct | Santa Ana

4.84

(114)

My name is Scott Monroe, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Sr. Loan Officer, NMLS #1653946, my goal is to provide the best customer service possible along with knowledgeable, un... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 265-6631

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/ScottMonroe/

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4.84

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4.84

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Always friendly, willing to help with a great attitude.

Reply from New American Funding - Scott Monroe

April 24th, 2026 05:29 PM

Marion, I appreciate your kind words. It's important to me to maintain a positive and helpful approach in our interactions. If there's anything more I can do for you, please feel welcome to reach out.

Scott was so great during our loan process, great communicator and so responsive either email, text or call. Since we are fisrt time home buyers we had so much questions every step of the way and he explained all our questions and concerns,...

Reply from Scott Monroe

April 2nd, 2026 03:42 PM

I'm thankful for your kind words, Anudari. Navigating the loan process, especially as a first-time home buyer, can be daunting, so I'm pleased I could ease any concerns you had. Open communication is something I prioritize, and I'm glad it...

Scott was very helpful and responsive on our questions and concerns as well as info that he shared with us on his own

Reply from Scott Monroe

March 16th, 2026 08:37 PM

It's great to know that I could assist you with your questions and concerns, Donald. Ensuring that you have all the necessary information during your process is a priority for me. If there's ever more you need to discuss or any further assistance...

Peter Leung made the loan process very frustrating. There were many times where myself , my realtor , and the contractors would ask questions and peter would either completely not answer a question, or answer it very poorly with no explanation....

Reply from Scott Monroe

February 16th, 2026 02:40 PM

Samuel, I appreciate you sharing your experience. I'm sorry to hear about the frustrations you encountered during the loan process. It's essential for me to ensure that communication is clear and effective. If you're open to it, I'd like to...

The whole process was made easy but it felt like i had too many people to talk to, scott and the under writer was all i wanted to talk to but they all made the process easy and took care of me

Reply from Scott Monroe

February 2nd, 2026 08:23 PM

Maxwell, I'm glad to hear that the process felt easy for you. I understand that having multiple points of contact can sometimes feel overwhelming, and I'm thankful for your willingness to communicate with me and the underwriter. It's important...

Scott was easy to work with. very knowledgeable on products. Great service and answered all questions.

Scott was amazing! As a first time home buyer I had a lot of nerves and worries. Scott was prompt and patient with any questions or misunderstandings I had as well as making himself available above and beyond expectations! Highly recommend...

Reply from New American Funding - Scott Monroe

December 9th, 2025 05:06 PM

I'm pleased to hear that my support as you navigated the home-buying process helped ease your nerves. It's always important to me to be accessible and patient, especially for first-time buyers. Your recommendation is greatly appreciated. If...

Communication, in my opinion, is the key to any successful transaction and Scott gets the highest praise from the Real Estate side. Thanks Scott for making it stress free!

Reply from New American Funding - Scott Monroe

December 9th, 2025 05:06 PM

Your feedback about the importance of communication resonates with my approach, and I'm pleased to know it helped make this process stress-free from the Real Estate side. Thank you for your kind words and for acknowledging my efforts. Should...

Scott made the entire process smooth and fast! Great communicator and extremely knowledgeable. He was straight forward from the start and very responsive. Could not have been happier with my experience thanks to Scott & Serei!

Reply from New American Funding - Scott Monroe

December 9th, 2025 05:06 PM

I'm pleased to know that your experience was smooth and efficient. It's important to me to communicate effectively and provide clear information from the beginning. I'm glad my responsiveness and knowledge made a positive impact. If you ever...

Answered all of my questions right away

Reply from Scott Monroe

December 12th, 2025 03:55 PM

I’m pleased to hear that I was able to promptly address all of your questions. Providing timely and effective support is important to me. If you have any more questions or need assistance in the future, feel free to reach out.